Extended Stay Pre-Screening

1. We Pre-Screen all new Extended Stay Guests via a 4-step digital picture uploading protocol. This is done before they Arrive at our Park to Check-In.

   • The goal of our Pre-Screening is to preserve, protect, & esteem the Campground’s Staff, patrons, equipment, & infrastructure from potentially harmful people.

2. Immediately upon Arrival for Check-In, a New Extended Stay Reservation will be asked by our Front Desk Staff:

   • “Did you complete your Pre-Screening?”

3. What is the Pre-Screening?

   • The Pre-Screening is a series of steps a new Extended Stay guest must undertake after booking their new Extended Stay Reservation with us. The Pre-Screening is the exact same Steps for everyone regardless if the Reservation was booked Online, Over-The-Phone, or in the Camp Store.

4. What do I need to do to complete my Pre-Screening?

   • Here are the exact Steps you are to follow:

     • Step 1: Access your newly created Guest Account for yourself in our Online Guest Portal using your Reservation’s Lookup Code that was sent to you via your email address after you successfully booked your Reservation. You’ll also need to provide your Last Name in order to log into your Guest Account.

     • Step 2: In the Navigation Menu on the left-side, click the second option from the bottom called: “Attachments”.

     • Step 3: Using your same electronic device that you’ve used to log into our Online Guest Portal from(either your Smartphone, Laptop, Desktop computer, etc…), upload into this Attachments Box the following 6 Pictures for us to review in the accepted formats of either PNG, JPEG, or PDF:

       • #1: A front-facing Picture of your RV

       • #2: A side-view Picture of your RV

       • #3: A rear-view Picture of your RV

       • #4: A front-facing Picture of your 100% personally owned-and-operated Tow Vehicle (Motorhomes can skip this & only upload the first 3 Picures)

       • #5: A side-view Picture of your 100% personally owned-and-operated Tow Vehicle (Motorhomes can skip this & only upload the first 3 Pictures)

       • #6: A rear-view Picture of your 100% personally owned-and-operated Tow Vehicle (Motorhomes can skip this & only upload the first 3 Pictures)

     • Step 4: Wait to receive Pre-Screening approval by us before you arrive to Check-In at the Park. If we do not approve you, will Refund you all your Payments back barring any non-refundable processing & booking fees. If you arrive at our Park without Pre-Screening approval, will be forced to turn you away & prevent you from entering our Park!

5. How do I know if I’ve been approved or denied?

   • We will notify you with an Email and/or a Text Message(if you opted into it) after we’ve processed your Pre-Screening material. It will say if you’ve been approved or denied.

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