Extended Stay Off-Boarding Protocol

Please let us know of your exact Departure Date as soon as you can; so we can plan to read your campsite’s electric meter to thus finalize your Reservation billing.

• Doing this will greatly expedite your necessary owed Refund(s), which may come from your Security Deposits.

• We do not recommend giving us Departure Date estimates; as this does open you up to potential billing errors in terms of your Site Metered Electric Reading & your potential Prorating discount. Exact Departure Dates are most effective for you.

• We always want to provide you with the lowest possible nightly billing for the time you stayed for, using our Prorating protocols. As well as, properly charging you the Site Metered Electric you used while you occupied the campsite; in case someone checks in on your campsite the exact day you depart from it, we can make notes to know to read your meter that day so their Electric usage is not mistakingly billed to you!

• We will be reading your campsite’s Electric Meter & billing you for your Site Metered Electric usage. However, to ensure the best accuracy, we optionally ask you to upload a picture(if you can) of your Site's Electric Meter using our Online Guest Portal. A Step-By-Step Guide can be followed on how to do this by visiting our website. This is best done using a mobile device like a smartphone or tablet. If you do not have access to either of those, it's probably too much work for you to do, so you can skip this if you choose. As we said: we will be reading your Electric Meter regardless. This optional picture-uploading step is a nice piece of insurance for you.

If you end up leaving in the middle/some days of an already pre-paid billing cycle(I.E. you already made a Monthly payment & now are leaving some days into that Month for which you already fully paid for): we will Refund you back an amount after taking off the owed Prorated amount for the date(s) you ended up staying for. You do not need to worry about having potentially overpaid for your stay, you may just leave when you choose to & we will do the rest of your Off-Boarding Refund(s) on our end after calculating your owed Prorated amount.

If you are a Seasonal:

• We will be reading your campsite’s Electric Meter & billing you for your Site Metered Electric usage. However, to ensure the best accuracy, we optionally ask you to upload a picture(if you can) of your Site's Electric Meter using our Online Guest Portal. A Step-By-Step Guide can be followed on how to do this by visiting our website. This is best done using a mobile device like a smartphone or tablet. If you do not have access to either of those, it's probably too much work for you to do, so you can skip this if you choose. As we said: we will be reading your Electric Meter regardless. This optional picture-uploading step is a nice piece of insurance for you.

• If you are leaving in the middle/some days into your already pre-paid Seasonal billing cycle(I.E. you already made payment(s) to your concurrent Seasonal Charge(s) & now are leaving some days into your concurrent 1-Year billing cycle): please note that this situation is classified as an Early Departure; and thus will be subject to the policies outlined in our ‘How Refunds For Early Departures/Reduciing Your Length Of Stay Are Given BEFORE OR ON Your Reservation’s Scheduled Arrival Date Vs. AFTER Your Reservation’s Scheduled Arrival Date’ Article.