Extended Stay Off-Boarding Protocol

Let us know on the exact day of your departure that you’re leaving. We will then read your campsite’s electric meter & finalize your Reservation billing.

• We always want to provide you with the lowest possible Effective Nightly Rate billing for the time you stayed for, using our Prorating protocols. As well as, properly charging you the correct amount for your Site Metered Electric while you occupied the campsite.

• We will be reading your campsite’s Electric Meter & billing you for your Site Metered Electric usage. However, to ensure the best accuracy, we optionally ask you to upload a picture(if you can) of your Site's Electric Meter using our Online Guest Portal. A Step-By-Step Guide can be followed on how to do this by visiting our website. This is best done using a mobile device like a smartphone or tablet. If you do not have access to either of those, it's probably too much work for you to do, so you can skip this if you choose. As we said: we will be reading your Electric Meter regardless. This optional picture-uploading step is a nice piece of insurance for you.

If you end up leaving in the middle/some days of an already pre-paid billing cycle(I.E. you already made a Monthly payment & now are leaving some days into that Month for which you already fully paid for): we will Refund you back an amount after taking off the owed Prorated amount for the date(s) you ended up staying for. You do not need to worry about having potentially overpaid for your stay, you may just leave when you choose to & we will do the rest of your Off-Boarding Refund(s) on our end after calculating your owed Prorated amount.

If you are a Seasonal:

• We will be reading your campsite’s Electric Meter & billing you for your Site Metered Electric usage. However, to ensure the best accuracy, we optionally ask you to upload a picture(if you can) of your Site's Electric Meter using our Online Guest Portal. A Step-By-Step Guide can be followed on how to do this by visiting our website. This is best done using a mobile device like a smartphone or tablet. If you do not have access to either of those, it's probably too much work for you to do, so you can skip this if you choose. As we said: we will be reading your Electric Meter regardless. This optional picture-uploading step is a nice piece of insurance for you.

• If you are leaving in the middle/some days into your already pre-paid Seasonal billing cycle(I.E. you already made payment(s) to your concurrent Seasonal Charge(s) & now are leaving some days into your concurrent 1-Year billing cycle): please note that this situation is classified as an Early Departure; and thus will be subject to the policies outlined in our ‘How Refunds For Early Departures/Reducing Your Length Of Stay Are Given BEFORE OR ON Your Reservation’s Scheduled Arrival Date Vs. AFTER Your Reservation’s Scheduled Arrival Date’ article.