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Terms of Service

Terms of Service

Last updated: September 20th, 2022

Please read these terms of service carefully before using Our Service(s).

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of these Terms of Service:

  • Accommodation refers to the offered service for rent, either an RV Site or Tent Site.

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, whereas "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.

  • Country refers to Pennsylvania, United States

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to White Oak Campground, at 3156 White Oak Road Quarryville, PA 17566.

  • Campground refers to the same as ‘Company’.

  • Content refers to content such as text, images, or other information that can be posted, uploaded, linked to, or otherwise made available by You, regardless of the form of that content.

  • Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.

  • Feedback means feedback, innovations, or suggestions sent by You regarding the attributes, performance, or features of our Service.

  • Goods refers to our Accmmodation Reservation(s), or any other of our paid Service(s) or distributions.

  • Guest refers to You receiving our Accommodation Service(s).

  • Orders mean a request by You to purchase Goods from Us.

  • Promotions refer to contests, sweepstakes, or other promotions offered through the Service.

  • Service refers to the Website & Accommodations.

  • Terms and Conditions (also referred to as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. Also may be used as ‘Terms of Service’.

  • Third-party Social Media Service means any services or content (including data, information, products, or services) provided by a third party that may be displayed, included, or made available by the Service.

  • Website refers to White Oak Campground, accessible from www.whiteoakcampground.com.

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Articles

Article A.

The articles outlined in these Terms of Service are for our Guest’s & employees’ benefit & protection. This property is privately owned. The camper accepts camping privileges with the understanding that they do at this moment release the Campground, its officers, and employees of all liability for loss or damage to property and injury to his person arising out of his use of its camping facilities, and agrees to indemnify the Campground, its officers and employees, against claims resulting from loss or damage to property or injury to the person of any member of the family or Guest of the registered camper arising out of the use of its camping facilities. All prices are subject to change due to circumstances beyond Management’s control. Guests would still be required to pay to receive service. The Campground reserves the right to evict unruly Guests & their visitors for behavior that violates family-friendly camping principles. By signing, you acknowledge that you have thoroughly read and agree to comply with all of the Campground rules and regulations as outlined in these terms & conditions, as well as posted around the property grounds. Any policy not written in these articles may still exist, & it is the Guest’s responsibility to ask Management questions they may have before staying with us.


Article B. Campground Terms & Definitions

  1. Reservation Type: refers to the classification of a Reservation at the campground, either Daily & Weekly or Monthly.

  2. Reservation Rate: refers to the pricing given to a Reservation at the campground, depending on the number of nights the Reservation is staying.

    • Daily Rate = 1 to 6 night(s) in length.

    • Weekly Rate = 7 to 13 nights in length.

    • Bi-Weekly Rate = 14 to 20 nights in length.

    • Tri-Weekly Rate = 21 to 27 nights in length.

    • Monthly Rate = Ongoing starting at a minimum of 27 nights

      • Seasonal Rate is a special form of the Monthly Rate, and thus is classified in the same category as Monthlys.

  3. Daily & Weekly: refers to a Reservation 1 to 27 nights in length, & thus given a Rate of Daily, Weekly, Bi-Weekly, or Tri-Weekly.

  4. Monthly: refers to a Reservation that is ongoing starting at a minimum of 27 nights. Seasonal RV Site Reservations & are considered in this category, but have special distinctions.

  5. In-Season: especially in reference to the turning on of the water on certain Site Numbers in the Park for opening, the Visitor policies, as well as, various pricing metrics. Refers to the date range of May 13th to November 13th every year.

  6. Off-Season: especially in reference to the turning off the water on certain Site Numbers in the Park for winterization, the Visitor policies, as well as, various pricing metrics. Refers to the date range of November 14th to May 12th every year.

  7. Designated Holiday Dates: refers to the 4 campground-recognized Holiday Weekends of Memorial Day, Fourth of July, Labor Day, & Columbus Day in the calendar year where the Weekend Daily Rate will become the Holiday Daily Rate on Daily Rated Reservations.

  8. Re-Rated / Re-Rating: refers to Rates re-issued on a Reservation in reflectio of ‘new & updated pricing’, not pricing from the time back when the Reservation was booked.

  9. Site Type: refers to an ‘umbrella’ category descriptor which various Site Numbers fall into which describe the amenities of the site.

  10. Site Number: refers to an individual campsite on the campground. Also can be known as the ‘site location’.

  11. Deposit: refers to the initial amount of money (‘downpayment’) required in order to confirm a New Reservation with us.

  12. Campsite Base Occupancy: refers to a Person registered with a Reservation who will be occupying (and thus billed for) the campsite for all nights of the Reservation.

  13. Day Visitor: refers to a Person not registered with a Reservation who will be visiting a campsite at the Park for just the duration of the day (and thus will be charged for only that time-period). Day Visitors are required to leave the Campground by the time Quiet Hours take effect from 10 PM to 8 AM.

  14. Overnight Visitor: refers to a Person not registered with a Reservation, but will be occupying a campsite for both the day time-period & overnight time-period (and thus will be charged for that). Overnight Visitors are similar to the Campsite Base Occupancy, but they are only staying overnight for a select portion of the Reservation’s length, not the entire stay. If an Overnight Visitor were to be staying overnight for the entire portion of the Reservation, then it would at point just be cheaper for them to become a part of the Campsite’s Base Occupancy.

  15. Extended Stay: refers to a Reservation 28 nights or longer in length, primarily either a Monthly or a Seasonal, which is a type of Monthly.

  16. Daily Reservation: refers to a Reservation 1 to 6 nights in length.

  17. Weekly Reservation: refers to a Reservation 7 to 27 nights in length.

  18. AMMREDSD: an acronym for Additional Mandatory Monthly Reservation Early Departure Security Deposit.

  19. AMMRFSMECSD: an acronym for Additional Mandatory Monthly Reservation Final Site Metered Electric Charge Security Deposit.

  20. AOMRPFSDRSD: an acronym for Additional Optional Monthly Reservation Permanent Foundation Site Deck Removal Security Deposit.


Article C. Park Open & Closed Times

  1. RV Sites:

    • Open Year-Round.

    • Closed Never.

  2. Tent Sites:

    • Open April 1st - November 7th, every year.

    • Closed November 8th - March 31st, every year.


Article D. In-Season, Off-Season, & Holiday Rates

  1. In-Season Rates are given during the In-Season.

    • Designated In-Season Dates:

      • May 13th to November 13th

  2. Off-Season Rates are given during the Off-Season.

    • Designated Off-Season Dates:

      • November 14th to May 12th

  3. Holiday Rates are given instead of the Weekend Daily Rate on Designated Holiday Dates.

    • Designated Holiday Dates:

      • Memorial Day Weekend

      • Fourth of July Weekend

      • Labor Day Weekend

      • Columbus Day Weekend


Article E. Site Number ‘Guarantee’ Disclaimer

  1. Our campground unfortunately can never 100% guarantee the Site Number booked on any specific Reservation (it’s rare when issues on this matter do come up, however it is important to mentioned).

  2. Site Numbers are completely & utterly subject to moved/changed by Park Management with zero notice to the Guest upon the moving/changing of their Site Number. Again, it is worth noting that it is rare that someone’s booked Site Number is moved/changed.

    • When a Site Number is changed on a Reservation, that Reservation will be Re-Rated. Guests are fully subject to up & down charges on their Reservation due to Re-Rating.

      • Reservation Cancellations in cause due to an event like this happening (Site Number was change by Park Management) with the reason of dislike of for the newly given Site Number or a resulting up & down charge on the Reservation, will be given the option for a special managerial overrode 100% Refund back to them, barring any Credit/Debit card Processing Fees, as well as, any Booking Fees on the Reservation.

        • We are not bound to render our services to anyone whom we, only in which it may occur in unforeseen & unfortunate circumstances, cannot appropriately render them to.”


Article F. Prorating Policy

  1. We Prorate our Weekly, Bi-Weekly, Tri-Weekly, & Monthly Rates.

    • What does this mean? What is Proration?

      • Prorating is simply taking the campsite's quoted ‘packaged rate’ & dividing it by say 7 for the Weekly Rate, 14 for the Bi-Weekly Rate, or 28, 30, or 31 for the Monthly Rate, & then multiplying that new 'Daily' Rate to however many nights the Reservation is. Essentially, paying a heavily discounted ‘Daily Rate’.

  2. Weekly, Bi-Weekly, Tri-Weekly, & Monthly Rates will ‘skip over’ Designated Holiday Dates without receiving the Holiday Rate.


Article G. RV & Vehicle Policy

  1. All RVs & Vehicles on the property must have their current state inspection (if applicable) & state registration(s) up-to-date & in full compliance with their state’s law. Additionally, all RVs & Vehicles on the property must have their state’s license plates externally visible on them. Failure to meet any of these requirements will result in the RV or Vehicle’s mandatory removal from the property premises.

  2. RV appearance is subject to be met with Management approval & all RV Site Reservations are subject to termination as deemed necessary by Management.

  3. Guests must notify Management upon the purchasing, selling, or transferring of an RV registered with a Reservation in the Campground.

  4. Only 1 Vehicle is permitted per each site (this does not include the RV). Additional Vehicles a part of a Reservation over that 1 must be parked in the Campground’s Extra Parking lot, located to the right of the Camp Store atop the small incline in the grassy area. Do not block the Dumpsters, park to the right of the Gazebo.

  5. RVs or Vehicles on the property parked in undesignated parking spots will be towed & the Guest will be billed a tow fee.

    • RVs & Vehicles on the property parked on an Accommodation & have not paid their invoice(s) will be towed & a tow fee will be charged to the Guest for it.

  6. All RVs which are not Motorhomes staying at our property MUST be able to be towed in by the registered overnight Guest (whose Reservation is in their name); Meaning, in regards to both cases, the Guest MUST:

    • #1: Own their own Tow Vehicle if they have a non-Motorhome RV, AND

    • #2: Know how to operate the said Tow Vehicle, OR

      • In exceptional cases, we may permit a close friend/family member of the registered overnight Guest to tow in the non-Motorhome RV to the campsite for the registered overnight Guest.

    • In other words: All RVs which are not Motorhomes staying at our property may NOT, under any circumstance, be towed in via a ‘commercialized’ third-party towing service where the Guest does not have a personal relationship with the tower.


Article H. Base Occupancy Policy

  1. Base Occupancy Required Minimums:

    • All Reservations are required to have at least 1 person aged over 18 years old (Adult) per site in order to be booked.

  2. Base Occupancy Maximums:

    • 6 Maximum Total Base Occupants (a combination of Adults and Children per site); and a separately counted 3 Maximum Pets per site.

  3. Base Occupancy Surcharges:

    • Included for free on all Reservations are:

      • 4 Base Occupants (any combination of Adults and Children per site; and a separately counted 1 Pet per site.

    • For just Daily & Weekly Reservations:

      • Extra Base Occupants over the 4 included for free are charged at $6 /per each night of the Reservation.

      • Extra Pets over the 1 included for free are charged at $3 /per each night of the Reservation.

    • For just Monthly Reservations:

      • Extra Base Occupants over the 4 included for free are charged at $12 /per each month.

      • Extra Pets over the 1 included for free are charged at $6 /per each month.


Article I. Day Visitors Policy

  1. As a reminder per our RV & Vehicle Policy:

    • Only 1 Vehicle is permitted per each site (this does not include the RV). Additional Vehicles a part of a Reservation over that 1 must be parked in the Campground’s Extra Parking lot, located to the right of the Camp Store atop the small incline in the grassy area. Do not block the Dumpsters, park to the right of the Gazebo.

    • Day Visitor’s cars should be parked in the Campground’s Extra Parking lot, located to the right of the Camp Store atop the small incline in the grassy area. Do not block the Dumpsters.

  2. Day Visitors are not counted towards a Reservation’s Base Occupancy because:

    • Day Visitors MUST leave the Campground by the time Quiet Hours (10 PM to 8 AM) take effect.

  3. During the In-Season:

    • Day Visitors are charged per car, NOT per person.

      • The cost is $5 /per car; you will be given a Car Pass to hang on your Rear-View Mirror.

    • Day Visitors can pay for their Car Pass either inside at the Camp Store; or directly to a wandering Camp Host personnel.

  4. During the Off-Season:

    • Day Visitors are free of charge.


Article J. Overnight Visitors Policy

  1. As a reminder per our RV & Vehicle Policy:

    • Only 1 Vehicle is permitted per each site (this does not include the RV). Additional Vehicles a part of a Reservation over that 1 must be parked in the Campground’s Extra Parking lot, located to the right of the Camp Store atop the small incline in the grassy area. Do not block the Dumpsters, park to the right of the Gazebo.

    • Overnight Visitor’s cars should be parked in the Campground’s Extra Parking lot, located to the right of the Camp Store atop the small incline in the grassy area. Do not block the Dumpsters.

  2. Overnight Visitors WILL count towards a Reservation’s Base Occupancy because they are different than Day Visitors in the fact that are permitted to stay overnight.

    • Please refer to our Base Occupancy Article to know how many people would be allowed to stay overnight with your Reservation, all being considered combined Base Occupancy plus Overnight Visitors.

  3. Overnight Visitors should not be confused with Reservation Base Occupants. The difference between an Overnight Visitor & a Reservation Base Occupant is that the Reservation’s Base Occupancy will take into account ALL the nights of Reservation when calculating surcharges. While an Overnight Visitor’s charge will be considered entirely separate from the Reservation’s Base Occupancy. And, it will only take into account a select portion of nights within the Reservation to calculate the charges, for which they’re staying overnight for.

  4. During the In-Season:

    • Overnight Visitors are charged per person, NOT per car.

      • The cost is $8 /per each night for each person (Adult or Child). This charge will also cover a ‘Day Visitor’ Pass for them, & they will be given a Car Pass too, as outlined in our Day Visitor Article. To clarify more, they would NOT also need to pay the $5 Day Visitor charge to become a ‘Day Visitor’ as well. It’s only required for Overnight Visitors to just pay the $8 Overnight Visitor charge to then be able to stay for both the overnight & throughout the day.

    • Overnight Visitors can pay for their Car Pass either inside at the Camp Store; or directly to a wandering Camp Host personnel.

  5. During the Off-Season:

    • Overnight Visitors are free of charge.


Article K. Pet Policy

  1. The maximum number of Pets per site is 3.

    • The Base Occupancy includes 1 Pet for free. Pets number 2 & 3 are charged. Read our Article on Base Occupancy for more information.

  2. Pets which are dogs are distinct under the following:

    • Dogs must be leashed at all times when outside of an RV.

    • Dogs must not bark & annoy other Guests.

    • This Campground takes dog barking very seriously. If a Guest brings their dog to the Campground, it is expected of them to quiet the dog if they begin to bark out of hand. If this Section is not abided by, the Guest will be asked to leave the Campground & blocked from future reservations.

    • All dog droppings must be picked up within 5 minutes from their dropping.

    • The dog breeds American Staffordshire Terrier/Pit Bull, Rottweiler, Doberman, or any mixture of these breeds are not permitted on the Campground premises.

    • All dogs must have proper documentation of up-to-date rabies vaccination.

    • If a Guest works long hours or plans to leave their dog unattended in their RV for 5+ hours a day daily, then the dog is not permitted to be at the Campground.


Article L. Grounds Policy

  1. Electric Vehicle Charging is BANNED throughout our entire campground. With the 1 exception for on-campsite Monthly Reservations since you will be paying for your own Site Metered Electric anyway. Everyone else, please find a local Electric Vehicle Charging Station to charge your vehicle at.

  2. The Campground Speed Limit is 5 MPH.

  3. No fireworks of any kind or type are permitted on the premises of the property.

  4. Setups of slip-and-slides (water slides) are not permitted.

  5. Setups of swimming pools (the blow-up kind) are not permitted.

  6. Arrivals after 10 PM are FORBIDDEN.

  7. Campground Quiet Hours are from 10 PM to 8 AM. Noise pollution during these hours will result in eviction with no refund.

    • Curfew is 10 PM for Guests younger than 18 years old. Children must be back at their sites by the time of curfew.

  8. Sites are always expected to be kept neat & clean by Guests. Sites not kept clean will be evicted with no refund.

  9. Fire Rings are for firewood & charcoal only. No pallets are allowed.

  10. Public Dumpsters are for bagged garbage & boxes only.

    • No trash from outside the Campground can be brought to our dumpsters.

  11. No weed or foliage killer is to be used by any Guest. Nor should any Guest trim, cut, or remove foliage on the property without Management’s permission.

  12. No firearms, bombs, or illegal substances are permitted on the Campground premises.

  13. The washing of RVs & other vehicles is prohibited on our property premises during designated Holiday weekend dates. Other dates are acceptable & it is encouraged.

  14. No enclosures, fences, easy-up screens, or other methods of obstructing your neighboring site’s view are permitted.

    • Tarps are not permitted.

  15. No nails or screws are permitted to be put into trees or other anchor points around a site.

  16. Public display of clothing for drying purposes via Clothing Line, Drying Racks, or hung from a tree is prohibited. As well as any other means possible.

  17. No Personal Hygiene such as beard trimming, body hair removal, teeth brushing, or any other such thing in this category may be done in our Public Restrooms.

  18. Guest belongings are to be kept only within their site’s borders. If a Guest is unsure of their site’s boundaries, they should ask Management.

    • Site borders may be changed by Management at any point in time.

  19. Symbols, relics, political flags, or banners may not be displayed at our Campground. With one exception, we do allow the promotion & flying of the American flag.


Article M. New Reservations Policy

  1. New Reservations are taken up to 730 days (2 years in advance) on a rolling basis. Wherein, the Departure Date of a certain Reservation being made cannot surpass the 730 days (2 years in advance) limit.

    • For example, if you stayed with us Arriving on October 1st, 2021, & Departing on October 5th, 2021, & today is October 5th, 2021, your campsite will have been bookable for up to 2 years in advance (up to October 5th, 2023) by anyone ever since October 1st, 2021.

  2. Booking Fees:

    • All new Reservations have an additional 1-time non-refundable Booking Fee Charge:

      • Firefly Booking Fee: $3.50


Article N. Nightly Minimums & Maximums Policy

  1. 2-Night Minimum per any Reservation on Designated Holiday Dates.

    • Except;

      • Weekday Nights may be 1-Night. Then it would be allowed.

      • Or, you're creating your 1-Night Reservation 14 days or less before your Reservation's Arrival Date. Then it would be allowed.

  2. 3-Night Minimum per any Reservation on Designated Holiday Dates.

    • Except if;

      • You're creating your 2-Night or 1-Night Holiday Reservation 14 days or less before your Reservation's Arrival Date. Then it would be allowed.

  3. 7-Night Minimum per any Reservation on the following Site Numbers:

    • #31, #32, #33, #35, #36, #39, #42, #57, #60, #73, #76, #77, #78, #79, #80, #82, #84, #87, #91, #95, #96, #97, #98, #99, #100, #105, #106, #107, #108, #110, #116A, #117, #124, #127, #128, #128A, #129, #131, #136, #138, #140, #141, #142, #143, #144, #177, #179, #180, #182, #183, #186

      • Except if;

        • You’re booking your Reservation 2 weeks or more out from your Arrival Date, then it’s actually a 28-Night Minimum, which in other words would mean: Monthly Only.

  4. 13-Night Maximum per any Reservation on the following Site Type(s):

    • 30 Amp E/W Back-In RV/Tent Site

    • 30 Amp E/W P-Section Back-In RV/Tent Site

  5. 6-Night Maximum per any Reservation on the following Site Type(s):

    • No Hook-Ups Tent Site

    • No Hook-Ups G-Section Tent Site

  6. 27-Night Maximum per Daily & Weekly Reservations.


Article O. Payment Policies

  1. We auto-schedule your Reservation Rate remaining outstanding balance Payment to be automatically processed 1 day after your Arrival Date, using your same Credit Card On-File, that was used to make your Reservation’s original Deposit. Just in case Payment in full was forgotten to be made or collected, or the Reservation failed to be cancelled by the Guest.

    • The Guest consents to the Campground automatically charging their Credit Card On-File for their remaining Reservation Rate outstanding balance due 1-Day after to their Arrival Date.

  2. Our Campground accepts only Payment In Full upfront for Daily & Weekly Reservations.

  3. For Monthly Reservations, our Campground requires enrollment into a ‘month-to-month’ payment plan.

    • Our ‘month-to-month’ payment plans are designed specifically for Reservations that are Monthly. Due to the inherently large upfront totals on these long Reservations, our ‘month-to-month’ payment plans are an excellent form of ‘financing’ for your Reservation Rate over the course of your stay. It also ensures that you are only paying for exactly what you end up staying for.

      • Ongoing Monthly Charges Payment Plan (A.K.A. the OMCPP for short):

        • Pay for your site’s Rate month-by-month while you're staying with us. We’ll charge you the Monthly Rate before each full month you stay with us on your ‘Anniversary of Arrival Date’ (the same day on each Month you first Checked-In on). Once you decide to leave, & depending on when you decide to leave, we will give you a Prorated Refund of your final Month’s Rate that you paid for if you did not end up staying for the full Month.

      • Four Month Front-Loaded Financing Plan (A.K.A. the FMFLFP for short):

        • Exclusively offer just to Seasonal Reservations, pay for your Seasonal Rate over the time-span of your Reservation’s first Four Months.

          • For example, if your Anniversary Date is July 1st, & your Seasonal Rate is $4,000, we will charge you $1,000 on July 1st, August 1st, September 1st, & finally October 1st. Then, you’ll be all set for the remainder of your 1-Year. The next year, your FMFLFP will restart back up for the next first Four Months of your new renewal.

  4. Payments can be made through various Payment Methods we have available, such as Cash, Check, Visa, MasterCard, American Express Credit Cards, or other online Payment Methods.

    • Payment Cards (Credit Cards or Debit Cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any of your Accommodation rentals.

  5. The Campground’s Credit/Debit Card Processing Fee of 2.85% is calculated with each Payment submitted for a Charge by a Guest and is then directly passed on to that Guest who submitted Payment using their Credit/Debit Card.

    • This Processing Fee is Charged with each of the following Credit/Debit Card use cases:

      • On-File Payments

      • Manual Entry Payments

      • Terminal Payments


Article P. Deposit Policy

  1. We have 5 potential Deposit Policies that we use at our Campground for taking an initial Payment on a New Reservation. A ‘Deposit’ is the initial amount of money (‘downpayment’) required in order to confirm a New Reservation with us.

    • Deposit Policy #1:

      • For Daily & Weekly Reservations being booked 0 to 60 days before their Arrival Date, we accept a minimum of a 100% Payment on the Reservation Rate total.

    • Deposit Policy #2:

      • For Daily & Weekly Reservations being booked 61 to 364 days before their Arrival Date, we accept a minimum of a 50% Payment on the Reservation Rate total.

        • As a reminder per our Payment Policy:

          • We auto-schedule your Reservation Rate remaining balance Payment to be automatically processed 1 day after your Arrival Date, using your same Credit Card On-File, that was used to make your Reservation’s original Deposit. Just in case Payment in full was forgotten to be made or collected, or the Reservation failed to be cancelled by the Guest.

            • The Guest consents to the Campground automatically charging their Credit Card On-File for their remaining Reservation Rate outstanding balance due 1-Day after to their Arrival Date.

    • Deposit Policy #3:

      • For Daily & Weekly Reservations being booked 365+ days before their Arrival Date, we accept a minimum of a 25% Payment on the Reservation Rate total.

        • As a reminder per our Payment Policy:

          • We auto-schedule your Reservation Rate remaining balance Payment to be automatically processed 1 day after your Arrival Date, using your same Credit Card On-File, that was used to make your Reservation’s original Deposit. Just in case Payment in full was forgotten to be made or collected, or the Reservation failed to be cancelled by the Guest.

            • The Guest consents to the Campground automatically charging their Credit Card On-File for their remaining Reservation Rate outstanding balance due 1-Day after to their Arrival Date.

    • Deposit Policy #4:

      • For Monthly Reservations being booked 0 to 7 days before their Arrival Date, we accept a minimum of a 100% Payment on the Reservation Rate total.

    • Deposit Policy #5:

      • For Monthly Reservations being booked 8+ days before their Arrival Date, we accept a minimum of a 50% Payment on the Reservation Rate total. This would be based off just the FIRST MONTH’S Charge. Also included on top of that due at the time of booking is the entirety of the AMMREDSD & AMMRFSMECSD, as well as, potentially the AOMRPFSDRSD if applicable.

        • As a reminder per our Payment Policy:

          • We auto-schedule your Reservation Rate remaining balance Payment to be automatically processed 1 day after your Arrival Date, using your same Credit Card On-File, that was used to make your Reservation’s original Deposit. Just in case Payment in full was forgotten to be made or collected, or the Reservation failed to be cancelled by the Guest.

            • The Guest consents to the Campground automatically charging their Credit Card On-File for their remaining Reservation Rate outstanding balance due 1-Day after to their Arrival Date.


Article Q. Cancellation+Refund Policies

  1. We have 4 Cancellation+Refund Policies:

    • Cancellation+Refund Policy #1:

      • For Daily & Weekly Reservations cancelled 8 days or more before the Reservation’s Arrival Date, we’ll Refund back all your Payments towards your Reservation’s Rate, minus a 15% Cancellation Fee based off your Reservation Rate’s entire total.

      • Booking Fees are non-refundable & thus not considered a part of the Reservation Rate.

    • Cancellation+Refund Policy #2:

      • For Daily & Weekly Reservations cancelled 7 days or less before the Reservation’s Arrival Date, we’ll Refund back all your Payments towards your Reservation’s Rate, minus a 25% Cancellation Fee based off your Reservation Rate’s entire total.

      • Booking Fees are non-refundable & thus not considered a part of the Reservation Rate.

    • Cancellation+Refund Policy #3:

      • For Monthly Reservations cancelled 8 days or more before the Reservation’s Arrival Date, we’ll Refund back all your Payments towards your Reservation’s Rate, minus a 30% Cancellation Fee based off your Reservation Rate’s entire total.

      • Booking Fees are non-refundable & thus not considered a part of the Reservation Rate.

    • Cancellation+Refund Policy #4:

      • For Monthly Reservations cancelled 7 days or less before the Reservation’s Arrival Date, we’ll Refund back all your Payments towards your Reservation’s Rate, minus a 35% Cancellation Fee based off your Reservation Rate’s entire total.

      • Booking Fees are non-refundable & thus not considered a part of the Reservation Rate.

  2. Guests may initiate a Cancellation any time they’d like, up until their Reservation has been officially checked in.

  3. We provide only direct deposit Cash-Based Refunds back onto the Credit Card On-File which was used to make the Reservation’s original Deposit.

    • In rare special cases, Camp Credit may be issued.

      • Camp Credit is a form of monetary currency that is only valid at our Campground & is used to discount a future stay. Camp Credit is non-transferable from one Guest to another & will expire two years from the date it was issued to the Guest.

  4. We reserve the right to refuse or Cancel Your Order at any time for certain reasons including but not limited to:

    • Goods availability

    • Errors in the description or prices for Goods

    • Errors in Your Order

  5. We reserve the right to refuse or Cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.

  6. Any Accommodation Service(s) you purchase can only be returned in accordance with these Terms and Conditions.


Article R. Discounting Policy

  1. Our Park offers 6 different Discounts/Coupons in total.

  2. Discounts can only be applied to Reservation Rate charges.

    • Only 1 Discount may be applied to a Rate Charge at a single time.

  3. Discounts may not be applied to Monthly Reservations.

    • If you end up extending your Daily or Weekly Reservation with an applied Discount into a Monthly Reservation, your Discount will be removed from your Reservation & you will be required to pay the new total.

  4. A total of 4 out of the 6 Discounts are ‘self-redeemable’ via the selectable drop-down ‘Discounts’ menu on our Online Reservation Portal on the checkout screen. You will also need to enter your Discount’s ‘Discount Code’, which can be found here in this Article just below.

    • If you self-redeem a Discount, we will ask for proof-of-claim at Check-In.

  5. The 4 'self-redeemable’ Discounts are:

    • -5%: Senior Discount (Aged 65+ Only)

      • Enter Code: SENIOR at checkout.

    • -5%: U.S. Military Discount (Active & Past Duty U.S Military Only)

      • Enter Code: MILITARY at checkout.

    • -5%: Police Officer Discount (Active & Past Duty Police Officers Only)

      • Enter Code: POLICE at checkout.

    • -6%: Small Group Discount (2-4 Sites in your Group Only)

      • Enter Code: SMALLGROUP at checkout.

  6. A total of 2 out of the 6 Discounts are ‘Staff-Enabled Only Group Discounts’. These 2 Discounts are auto-redeemed via the Online Reservation Portal, but they only automatically get redeemed at checkout if you book using a distributed Group Code from your Wagon Master.

    • Enter your distributed Group Code into the ‘Group Code’ box on the Online Reservation Portal when you’re making your initial search for availability.

      • Important Note: Group Holds are placed for what we call ‘the largest swath’ of dates your Group could potentially be coming in on. So, YOU must give your own personal Reservation’s expected Arrival & Departure Dates when booking your Group Reservation via the Online Reservation Portal. Your own personal Arrival & Departure Dates could differ from another Group Member’s.

    • A Staff Member must first manually set your Group Holds & give your Wagon Master the Group Code in order for the Group Code to become active. The Wagon Master is then responsible for further distributing the Group Code to all the Regular Group Members to use.

  7. The 2 ‘Staff-Enabled Only Group Discounts’ are:

    • -7%: Medium Group Discount (5-9 Sites in your Group Only)

    • -8%: Large Group Discount (10+ Sites in your Group Only)


Article S. Check-In/Check-Out Policy

  1. Check-In time is at 3 PM.

    • But, Guests may arrive up to 1-Hour early (2 PM) without any additional fees, conflicts, or pre-approvals. However, arrivals before 2 PM need to be pre-approved & charged the Half-Day Rate beforehand. Once you are cleared for an official Early Arrival, you may arrive as soon as 8 AM that day.

  2. Check-Out time is at 12 PM.

    • But, Guests may depart up to 1-Hour late (1 PM) without any additional fees, conflicts, or pre-approvals. However, departures after 1 PM need to be pre-approved & charged the Half-Day Rate beforehand. Once you are cleared for an official Late Departure, you may depart as late as 10 PM that day.

  3. The Half-Day Rate for doing an Early Arrival and/or Late Departure is $20 ($40 for both).

    • Paying the Half-Day Rate for an Early Arrival or a Late Departure is non-refundable/permanent.

  4. Late Arrivals between the hours of 10 PM to 8 AM (Quiet Hours) are forbidden!

    • If you, unfortunately, arrive at the Park between this time frame, DO NOT GO TO YOUR SITE & SETUP. Please instead, park your rig & vehicles just overnight in one of our P-Section sites by the Main Entrance. Choose any vacant site. Once it is morning at 8 AM, you may then proceed into the Park to access your regularly chosen site. Thank you for not disrupting our quiet & peaceful Campground.


Article T. Site Metered Electric Policy

  1. Depending on if you are a Daily & Weekly or a Monthly Reservation, we may or may not charge you for your Site Metered Electric. Read more below for more information to find out if you will qualify to be charged for your Site Metered Electric.

    • For Daily & Weekly Reservations, we will NOT charge you for Site Metered Electric.

    • For Monthly Reservations, we WILL charge you for your Site Metered Electric.

      • Monthly Reservations, you will receive a billed Site Metered Electric Charge to your Guest Portal payable by its Due Date. Typically it is around your Anniversary Date Of Arrival for every month that you are checked into the Park.

        • Your Anniversary Date Of Arrival is the specific day of the month (numerical) that you first had your Reservation arrive on. For example, a Reservation with an Arrival Date of May 15th, 2022, would have its Anniversary Date Of Arrival every month on the 15th. June 15th, July 15th, August 15th, etc… for an indefinite amount of time until their Reservation would depart.

        • The ‘cycles’ for billed Site Metered Electric are for the time-periods between each Anniversary Date Of Arrival that you are checked into the Park.

        • A final Site Metered Electric Charge is also issued on your Departure Date for whatever time-period surpassed from that Departure Date to your last Anniversary Date Of Arrival.

        • Late Payment Fees are charged to the Guest if Charges go Overdue for more than 2 days. Guests should update their On-File outdated or expired Credit Card information themselves by using the Online Guest Portal.

          • There is also the option to enroll in an Automatic Payment Processing Program For Site Metered Electric Charges. If you are interested in this, please notify a Staff Member to be to be setup.

        • With all of this said, you will need to manually submit your Payment for your Site Metered Electric Charge yourself every month if you are not enrolled in the Automatic Payment Processing Program For Site Metered Electric. Charge notifications are sent via email or SMS text messaging. Payments can be made using the Online Guest Portal, or inside the Camp Store during business hours.

      • The Rate for Site Metered Electric is $0.12/ per kilowatt hour.

      • Reminder that Seasonal Reservations are classified a type of Monthly Reservation & as such, they are billed Site Metered Electric.


Article U. Early Departures Policy

  1. For Daily & Weekly Reservations, once your Reservation has been officially checked in, there will be no Refunds given for an Early Departure.

  2. For Monthly Reservations, once your Reservation has been officially checked in, a Refund will be merited only depending on the ‘timing’ of your Early Departure.

    • If you Early Departure before 1 full Month (either 28, 30, or 31 nights in length depending on the Month of the Arrival Date) has surpassed your Monthly Reservation, we will not issue any Refunds. You will lose your AMMREDSD, AMMRFSMECSD, & not receive any Complementary Re-Rating. Also, you may lose your AOMRPFSDRSD if you do not remove your Deck from the campground yourself.

    • When you decide to do an Early Departure in a Monthly Reservation after 1 full Month (either 28, 30, or 31 nights in length depending on the Month of the Arrival Date) has surpassed on your Monthly Reservation, what happens is your Reservation will be Prorated from your Departure Date to your last Anniversary Date Of Arrival using the Monthly Rate. A Refund will be given back to you for your overpayment on your final Month’s Charge.

  3. For Seasonal Reservations, once your Reservation has been officially checked in, an Early Departure will Re-Rate your Reservation to the Monthly Rate going from its last billed cycle Anniversary Date to its Early Departure. However, the Months of November to April are considered ‘free’ in the total value of the Seasonal Rate since the Seasonal Rate is just the Monthly Rate times 6.


Article V. Site & Date Range Changing Policy

  1. Site changes can be permitted on a case-by-case basis.

  2. We reserve the right to change/move the site of a Guest for any reason at any time. To learn more, read our Site Number ‘Guarantee’ Disclaimer Article.

  3. If a Guest requests to have their site changed on their own advisory, we can look to accommodate. However, the following will happen:

    • If the Guest is switching to a Site that has a different Rate than the one they are moving from, then the Guest’s Reservation Rate will be Re-Rated.

  4. If a Guest requests to have their Reservation’s Date Range adjusted, we can look to accommodate that. However, the following will happen:

    • If it is a Date Range reduction once the Reservation has already been officially checked in, that would be an Early Departure. Please read our Early Depatures Article for more information.

    • If it is a Date Range expansion once the Reservation has already officially checked in, we will Re-Rate the entire Reservation to potentially re-qualify for Weekly, Bi-Weekly, Tri-Weekly, or Monthly Rates.

    • If it is a Date Range adjustment before the Reservation has been officially checked in, we will Re-Rate the Reservation.


Article W. Group Reservations Policy

  1. We love & welcome Groups of any size at White Oak! Meaning as small as 2 sites, or as large as 50 sites, we’re excited to welcome you, your friends, & your family to our campground.

  2. We offer Group Discounts to all Reservations apart of a Group Reservation! The size of this Discount depends on the size of your Group. More information about our Group Discounts can be read in our Discounting Article.

  3. How do I book my Group Reservations at White Oak?

    • Depending on the size of your Group Reservation, your recommended booking path is different. We recognize 3 different sizes in Groups at White Oak:

      • #1: Small Groups (2-4 Sites)

      • #2: Medium Groups (5-9 Sites)

      • #3: Large Groups (10+ Sites)

    • For Small Groups:

      • The Staff Member setting of Group Holds for Small Groups is often times trivial. We find that many small groups of friends & family members have high-levels of communication & don’t need our additional help. It’s typically just easiest to have everyone go online & book themselves individually using our Online Reservation Portal. The Small Group Discount of -6% is classified as a ‘self-redeemable’ Discount, so there’s no need for a Staff Member to set anything up. Each Group Member will be able to select the ‘Small Group Discount’ on their own Reservation manually via the selectable drop-down ‘Discounts’ menu on the Online Reservation Portal checkout screen.

    • For Medium & Large Groups:

      • Because these Reservations tend to have more moving parts & need additional assistance, we like to have one of our Staff Members manually place ‘Group Holds’ for these Reservations. Then, individual Group Members will go in & claim+pay for their own sites either Online or Over-The-Phone.

      • To start, we ask that you please select 1 person from inside your Group who is an attending camper themselves to become what we call the Group’s ‘Wagon Master’.

      • Have your Group’s Wagon Master fill-out & submit on behalf of your entire Group our Wagon Master Group Holds Creation Form on our website at www.whiteoakcampground.com/groups. They’ll be asked to give various pieces of information regarding the Group’s stay. A Staff Member will then process the form & place Group Holds for your Group Members to claim+pay.

      • Once we have your Group Holds in place, we will give the Group Code to the Wagon Master, who will then be responsible for distributing the Group Code amongst all the other Group Members.

      • What’s a Group Code?:

        • The Group Code is very important because it acts like a ‘password’; protecting the all held sites from getting book by other non-Group Members. Only people who know the Group Code can access the sites being held by the Group Hold.

          • Enter your distributed Group Code into the ‘Group Code’ box on the Online Reservation Portal when you’re making your initial search for availability.

            • Important Note: Group Holds are placed for what we call ‘the largest swath’ of dates your Group could potentially be coming in on. So, YOU must give your own personal Reservation’s expected Arrival & Departure Dates when booking your Group Reservation via the Online Reservation Portal. Your own personal Arrival & Departure Dates could differ from another Group Member’s.

          • A Staff Member must first manually set your Group Holds & give your Wagon Master the Group Code in order for the Group Code to become active. The Wagon Master is then responsible for further distributing the Group Code to all the Regular Group Members to use.

            • The Wagon Master should instruct all Group Members to go Online or call in Over-The-Phone to book their held campsites.


Article X. Monthly RV Site Reservations

  1. As a reminder per our RV & Vehicle Policy:

    • All RVs which are not Motorhomes staying at our property MUST be able to be towed in by the registered overnight Guest (whose Reservation is in their name); Meaning, in regards to both cases, the Guest MUST:

      • #1: Own their own Tow Vehicle if they have a non-Motorhome RV, AND

      • #2: Know how to operate the said Tow Vehicle, OR

        • In exceptional cases, we may permit a close friend/family member of the registered overnight Guest to tow in the non-Motorhome RV to the campsite for the registered overnight Guest.

      • In other words: All RVs which are not Motorhomes staying at our property may NOT, under any circumstance, be towed in via a ‘commercialized’ third-party towing service where the Guest does not have a personal relationship with the tower.

  2. Monthly Reservations are capable of being Booked Online or Over-The-Phone.

  3. Monthly Reservations may occupy their site 12-Months out of the year, given they are on a site which has Winter Water.

    • Monthlys on a Site Number that does not offer Winter Water may request to move to a Site Number that does offer Winter Water in order to stay through the Winter.

  4. Monthly Reservations who are certain of their Departure Date should notify Park Management as soon as possible after booking, or when they know, so we can update that information into our System. It is also acceptable to depart when you wish if you are unsure of your exact Departure Date.

  5. AMMREDSD = Additional Mandatory Monthly Reservation Early Departure Security Deposit

    • We take an Additional Mandatory Monthly Reservation Early Departure Security Deposit (AMMREDSD for short) with all Monthly Reservations.

    • The AMMREDSD is calculated by taking the Tri-Weekly Rate divided by 21 times 27, then subtracting the Monthly Rate from that.

      • 50 Amp: $837 - $690 = $147

      • 30 Amp: $671.14 - $580 = $91.14

        • The AMMREDSD is fully Refunded back to the Guest after 1 full Month (either 28, 30, or 31 nights in length depending on the Month of the Arrival Date) has surpassed on their Monthly Reservation. If you leave before your 1 Month threshold (either 28, 30, or 31 nights in length depending on the Month of your Arrival Date) there will be no Refund given for the Reservation Rate & you will lose 100% of your AMMREDSD.

  6. AMMRFSMECSD = Additional Mandatory Monthly Reservation Final Site Metered Electric Charge Security Deposit

    • We take an Additional Mandatory Monthly Reservation Final Site Metered Electric Charge Security Deposit (AMMRFSMECSD for short) with all Monthly Reservations.

    • AMMRFSMECSD is set by an Administrator inspired by an industry-standard typical high-end safe estimate of an average but totally-typical Monthly Site Metered Electric Charge.

      • 50 Amp = $130

      • 30 Amp = $65

        • The AMMRFSMECSD may be fully, partially, or not-at-all Refunded back to the Guest after their Reservation Departure, minus any potential unpaid Site Metered Electric Charges left on their Reservation.

  7. AOMRPFSDRSD = Additional Optional Monthly Reservation Permanent Foundation Site Deck Removal Security Deposit

    • 50 & 30 Amp: $450

      • We may take an Additional Optional Monthly Reservation Permanent Foundation Site Deck Removal Security Deposit (AOMRPFSDRSD for short) if you want a Permanent Foundation Deck on your Monthly site.

      • The AOMRPFSDRSD is set by an Administrator and is inspired by local labor pricing.

  8. If you initially book as a Daily & Weekly & want to extend your Reservation into a Monthly, we will collect a AMMREDSD & AMMRFSMECSD at that time. Also a AOMRPFSDRSD if you want a Permanent Foundation Deck on your Monthly site.

    • We will also collect an Electric Meter Reading at that time, & begin from that point onwards, charging you for electric usage.

  9. Monthly Pricing Breakdown:

    • #1: Monthly Rate for each Month (Can be found on the Rates Page of our Website)

    • #2: AMMREDSD

    • #3: AMMRFSMECSD

    • #4: (Optional) AOMRPFSDRSD

    • #3: Site Metered Electric Charges every Month

  10. How Are Monthly Reservations Paid?

    • There is only 1 option to choose from when paying for your Monthly Reservation. Our Campground requires the enrollment into a ‘month-to-month’ payment plan.

      • Our ‘month-to-month’ payment plans are designed specifically for Reservations that are Monthly. Due to the inherently large upfront totals on these long Reservations, our ‘month-to-month’ payment plans are an excellent form of ‘financing’ for your Reservation Rate over the course of your stay. It also ensures that you are only paying for exactly what you end up staying for.

        • Ongoing Monthly Charges Payment Plan (A.K.A. the OMCPP for short):

          • Pay for your site’s Rate month-by-month while you're staying with us. We’ll charge you the Monthly Rate before each full month you stay with us on your ‘Anniversary of Arrival Date’ (the same day on each Month you first Checked-In on). Once you decide to leave, & depending on when you decide to leave, we will give you a Prorated Refund of your final Month’s Rate that you paid for if you did not end up staying for the full Month.

  11. Guests are not permitted to attend local area brick & mortar schools (K-12).

    • However, homeschooling, cyber schooling, or online college classes are permitted.

  12. Guests are not permitted to have their mail forwarded to our PO Box or business address.

    • Occasional package deliveries are permitted.

  13. The maximum capacity of propane tanks permitted to bring on the property is 100 lbs.


Article Y. Seasonal RV Site Reservations

  1. To become a Seasonal at our Campground, you need to first have been (& thus currently are,) a Monthly at our Campground for at least 3-Months time. Then, you may apply to transform your Reservation into a Seasonal Reservation in the Camp Store.

    • Seasonal Reservations are NOT capable of being Booked Online or Over-The-Phone. They are strictly Monthy Reservations which have been 'grandfathered-in' through a manual process. If you want to be a Seasonal, you need to begin the journey to become one by first booking a Monthly Reservation Online or Over-The-Phone.

  2. Seasonal Reservations at our campground classify as a type of Monthly Reservation with extra benefits. A Seasonal is not an upgraded version of a Monthly, nor is a Monthly an upgraded version of the Seasonal. They are just two different but similar things with pretty much identical billing (there’s no cheaper option between the two).

    • A Seasonal is basically considered a Monthly. A Seasonal is just a type of Monthly with extra benefits.

      • What are the extra benefits? Well, the Seasonal Rate is just the Monthly Rate times 6. So for the other 6-Months of the year we let you keep your RV on your campsite for ’free’ for storage purposes. Those other 6-Months are considered the ‘Winter Months’ where your campsite will not have Water anyways (and you’re forbidden from occupying your site during this time), so it’s purely a ‘free’ RV storage solution. The value from the Seasonal Rate is considered 100% in the Months of May through October, with 0% value considered in the Months of November through April. A Monthly on the other hand is not forbidden by time periods when occupying their RV. A Monthly may occupy their RV 12-Months out of the year.

  3. What's the difference between a Seasonal & a Monthly?

    • Seasonal Reservations at our campground classify as a type of Monthly Reservation with extra benefits. A Seasonal is not an upgraded version of a Monthly, nor is a Monthly an upgraded version of the Seasonal. They are just two different but similar things with pretty much identical billing (there’s no cheaper option between the two).

      • A Seasonal is basically considered a Monthly. A Seasonal is just a type of Monthly with extra benefits.

        • What are the extra benefits? Well, the Seasonal Rate is just the Monthly Rate times 6. So for the other 6-Months of the year we let you keep your RV on your campsite for ’free’ for storage purposes. Those other 6-Months are considered the ‘Winter Months’ where your campsite will not have Water anyways (and you’re forbidden from occupying your site during this time), so it’s purely a ‘free’ RV storage solution. The value from the Seasonal Rate is considered 100% in the Months of May through October, with 0% value considered in the Months of November through April. A Monthly on the other hand is not forbidden by time periods when occupying their RV. A Monthly may occupy their RV 12-Months out of the year.

  4. An AMMRFSMECSD is collected with every New Seasonal, typically it’s carried over from Monthly conversion.

  5. Seasonal Reservation billing cycles go for 1-Year at a time; where the Anniversary Date is the renewal Date every year where the next billing cycle will take place.

    • Anniversary Date = The date your Seasonal Reservation began. It's also the date where you’ll begin your next billing cycle.

  6. Seasonals may leave their RVs on their campsite full-time (12-Months out of the year) however; they may only occupy/inhabit them 6-Months out of the year. Monthlys may occupy their RV 12-Months out of the year.

  7. Seasonals may not under any circumstance occupy their RVs during the Off-Season.

    • The reason for this is: that although there will be active electricity & sewer on your site, the water will be fully switched off for all Seasonal sites in the Winter, making inhabitation nearly impossible.

      • If you were to empty your black water tank while the water was switched off in the Winter, the solid waste remnants could not fully be washed down our sewer pipes due to the lack of flowing water, potentially causing severe pipe clogging in underground pipes.

  8. Seasonals may only use & occupy their RVs during our In-Season (hence the term 'Seasonal').

  9. After a Monthly wants to transform into Seasonal, their Monthly Reservation will be transformed into a Seasonal Reservation. Depending on availability, they may be able to stay on the site they're currently on, or Management may give them a new site. Guests can also choose their own specific sites free of charge.

    • All Payments made by a Guest towards their old Monthly Reservation will be transferred over to their new Seasonal Reservation, with their new Anniversary Date being set using their old Monthly Reservation’s Arrival Date.

      • Because we transfer all Payments over from a Monthly to Seasonal, you do not need to worry about wasting your money staying as a Monthly when you know you want to just be Seasonal.

        • If a Guest has any future Reservations booked with us, all Payments on those may also be transferred over to their new Seasonal Reservation.

  10. Seasonal Pricing Breakdown:

    • #1: Seasonal Rate by either PIF or FMFLFP (Can be found on the Rates Page of our Website)

    • #3: AMMRFSMECSD

    • #4: (Optional) AOMRPFSDRSD

    • #3: Site Metered Electric Charges every Month

  11. How Are Seasonal Reservations Paid?

    • There are two options to choose from when paying your Seasonal Rate.

      • #1: Seasonals can elect to pay their Reservation Rate in full upfront (Pay-In-Full A.K.A. PIF for short).

      • #2: Four Month Front-Loaded Financing Plan (A.K.A. the FMFLFP for short):

        • Exclusively offer just to Seasonal Reservations, pay for your Seasonal Rate over the time-span of your Reservation’s first Four Months.

          • For example, if your Anniversary Date is July 1st, & your Seasonal Rate is $4,000, we will charge you $1,000 on July 1st, August 1st, September 1st, & finally October 1st. Then, you’ll be all set for the remainder of your 1-Year. The next year, your FMFLFP will restart back up for the next first Four Months of your new renewal.

  12. How Are Seasonal Reservations Renewed?

    • Seasonal Reservations are setup to be ‘ongoing’ indefinitely. What this means is, there is no action required by you (other than submitting your Payment for your campsite) to renew your Seasonal Reservation.

      • Depending on which payment option you chose back when you came on as a New Seasonal, you are in our system indefinitely on your site & we will bill you automatically for your Seasonal Rate each year.

      • The renewal charges for your Seasonal Rate are billed to you every 2 weeks before your Anniversary Date each year. It is at this point where you can see if your Seasonal Rate had changed (other than checking yourself on our website daily)

        • The Due Date for your renewal charges(s) is your Anniversary Date for PIF or your Anniversary Date of Arrival each Month for the FMFLFP.

          • Late Payment Fees will apply to Payments not made in time.

        • There is also the option to enroll in an Automatic Payment Processing Program For Seasonal Rates. If you are interested in this, please notify a Staff Member to be to be setup.

          • With all of this said, you will need to manually submit your Payment for your Seasonal Rate yourself every year if you are not enrolled in the Automatic Payment Processing Program For Seasonal Rates. Charge notifications are sent via email or SMS text messaging. Payments can be made using the Online Guest Portal, or inside the Camp Store during business hours.

  13. We reserve the right to evict anyone; without a Refund.

  14. These Reservations are NOT intended for permanent living. water will be turned off during the Winter. You should stay as a Monthly if you want to be doing Winter Camping.

  15. It is the responsibility of the Guest to keep their site(s) neat, clean, & free of debris.

    • Outdoor mats, carpets, chairs, bicycles, and other items must be removed and stored out of the way to make way for mowing and weeding. Items stored under the units must be placed far enough not to impede mowing or weeding at the unit’s perimeter.

    • Spring clean-up is expected to be completed annually by Easter. Areas around the bases of trees must be free of sod, mulch, leaves & stones to ensure the health of the trees.

  16. Guests must keep all firewood hidden from view with no more than ¼ cords per site.

  17. Privacy areas between sites must be kept in a natural state with absolutely no storage of any kind.

  18. A maximum number of 6 lawn ornaments are permitted.

  19. One storage unit is permitted per site.

    • This storage unit may not exceed the measurements of 5 feet length x 3 feet width x 4 feet height.

  20. Guests must notify Management & get approval before building or erecting anything on their site.


Article Z. Winter Camping Policy

  1. If a Frost Proof Hydrant that a Guest is found using freezes or breaks due to cold weather coupled with the Guest’s inexperience with Winter Camping; that Guest will responsible for paying for the total repair costs of that broken hydrant. Do not destroy our property or ruin our equipment.

  2. Continuing with Frost Proof Hydrants, Guests are 100% responsible for buying, putting on, & maintaining Heat Tape around their Water Hose, all the way from our Water Faucets, to their RV’s connection port.

    • It’s also the Guest’s responsibility to see that it continues to work all Winter long! Do not destroy our property or ruin our equipment.

      • Furthermore, Guests may also instead use other modern solutions available to them to prevent the freezing of their Water Hose while Winter RV Camping.

        • So long as the solution has a reliable success rate & will not damage our equipment.

  3. RV Skirting is highly recommended. White Oak is located on top of a small mountain, with sheer cold rolling windings in the Winter. Camping here in the Winter truly is life on Hard Mode, so come experienced, and come prepared. Do not come expecting white glove service. You will be on your own surviving. We will not be held responsible for your lack of expertise. We recommend first educating yourself by watching numerous online videos on How To Winter RV Camp before attempting to do so.

    • RV Skirting around any RV must actually fit the RV.

      • Loose or sloppy RV Skirting will result in an eviction notice.

    • RV Skirting may not be foam board.

      • Foam boards, however, may be placed behind an approved RV Skirting.

  4. The Guest accepts that maintenance only plows the fallen snow in & around the sites, which are open during the Off-Season. Driving or traversing in any manner to remote areas of the Campground which are not plowed in the Winter is an assumed risk by the Guest, & Park Management will not be responsible for injury or liability.


Article AA. Miscellaneous Guest Information Policy

  1. For all Reservations, the person who is the primary occupant/inhabitor of the campsite itself must be the Guest who is registered on the campsite’s Reservation.

    • The paid ‘subletting’ of any of our campsites to persons other than that Guest & their other registered occupants/inhabitors on their Reservation, is strictly prohibited.

  2. Alcohol is permitted at our Park under the following conditions:

    • The consumer must be of legal drinking age.

    • The consumer must remain at their own campsite.

    • The consumer cannot openly display the beverage.

    • The consumer cannot intoxicate themselves by excessively drinking.

    • Any rowdiness, loudness, vulgarity, or generally creating a disturbance will result in the consumer’s eviction from Campground without a refund.

  3. This Campground requires both polite & civilized behavior from all its Guests, employees, & visitors.

  4. Public defecation or urination is strictly prohibited on the Campground’s grounds.

  5. Driving any vehicle at any speed above the posted speed limit for that street is strictly prohibited.

  6. Guests shall not trash or leave any messes in our Campground buildings.

  7. Please be aware that by entering our Campground, you consent to your voice, name, and/or likeness being used, without compensation, in photos, films, and tapes for exploitation in any and all media, whether now known or hereafter devised, forever and ever, & you release the Campground, its successors, assigns, and licensees from any liability whatsoever of any nature. Do not enter our Campground if you do not wish to be subject to this.

  8. We reserve the right to evict anyone; without a Refund.


Article AB. Golf Carts Policy

  1. Guests are permitted to bring their Golf Carts. Provided, they abide by the Terms and Conditions.

    • Guest-owned Golf Carts must be in good condition.

    • Guest must have proof of insurance to use their Golf Cart on the property.

    • Abide by our Golf Cart Rules as outlined:

      • Operators of the Golf Cart must be 18 years of age and possess a valid driver’s license.

      • Headlight usage is required for driving from 6 PM to 8 AM.

      • Golf Carts must be operated properly. Horseplay, racing, or other misuses of the Golf Cart will not be tolerated.

      • Golf Carts cannot leave the premises of the Campground.

      • Golf Carts cannot be driven off the roads.

      • The maximum allowable speed is 5 MPH.

      • Maximum of 6 people per Golf Cart & all passengers must be seated while the Golf Cart is in motion.

      • Alcohol is not permitted on the Golf Cart, and it is against the law to drink & drive.


Article AC. Bikes Policy

  1. Guests are permitted to bring their Bikes to the Campground to prove they abide by the Terms and Conditions.

  2. Assumption of Risk:

    • Guests at this moment declare that they understand and accept the risk that renting a bicycle or riding a bike has a high risk of exposure to many hazards and accidents which may lead to damage to property, physical injury, or death. Guests further declare that they are in good physical health and capable of participating in the biological activity of riding a bicycle.

    • Guests, at this moment, assume all risk of physical injury or loss of life that may cause them or loss or physical damage to the properties that may be involved arising from an accident out of the bicycle they use.

    • Guests fully understand the inherent risk involved, and they accept full responsibility for all damage or injury from which it may result.

  3. Liability Release:

    • Guests at this moment release, quitclaim, and forever discharge the Campground, its agents, officers, representatives, and employees from all liability or claims of illness, injury, loss or damage to property, or death resulting from their activity in riding a bicycle.

    • Guests execute this agreement freely and voluntarily with complete knowledge and understanding of the consequences this may incur.

    • Guests agree to abide by the Bike Rules.

  4. Bike Rules:

    • Guests must wear helmets at all times.

    • No horseplay may be committed while in the operation of a bicycle.


Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Placing Orders for Goods

By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts.

Your Information

If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.

By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

Availability, Errors, Inaccuracies, & Policy Changes

We are constantly updating Our offerings of Goods on the Service. The Goods available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods on the Service and in Our advertising on other websites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, policies, specifications, availability, and services. We reserve the right to change or update information, policies, and to correct errors, inaccuracies, or omissions at any time without prior notice.

Prices Policy

The Company reserves the right to revise its prices at any time.

Promotions

Any Promotions made available through the Service may be governed by rules that are separate from these Terms.

If You participate in any Promotions, please review the applicable rules as well as our Privacy policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

Content

Your Right to Post Content

Our Service allows You to post Content. You are responsible for the Content that You post to the Service, including its legality, reliability, and appropriateness.

By posting Content to the Service, You grant Us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of Your rights to any Content You submit, post, or display on or through the Service and You are responsible for protecting those rights. You agree that this license includes the right for Us to make Your Content available to other users of the Service, who may also use Your Content subject to these Terms.

You represent and warrant that: (i) the Content is Yours (You own it) or You have the right to use it and grant Us the rights and license as provided in these Terms, and (ii) the posting of Your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

Content Restrictions

The Company is not responsible for the content of the Service's users. You expressly understand and agree that You are solely responsible for the Content and for all activity that occurs under your account, whether done so by You or any third person using Your account.

You may not transmit any Content that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene, or otherwise objectionable. Examples of such objectionable Content include, but are not limited to, the following:

  • Unlawful or promoting unlawful activity.

  • Defamatory, discriminatory, or mean-spirited content, including references or commentary about religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups.

  • Spam, machine – or randomly – generated, constituting unauthorized or unsolicited advertising, chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling.

  • Containing or installing any viruses, worms, malware, trojan horses, or other content that is designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of a third person.

  • Infringing on any proprietary rights of any party, including patent, trademark, trade secret, copyright, right of publicity, or other rights.

  • Impersonating any person or entity including the Company and its employees or representatives.

  • Violating the privacy of any third person.

  • False information and features.

The Company reserves the right, but not the obligation, to, in its sole discretion, determine whether or not any Content is appropriate and complies with this Terms, refuse or remove this Content. The Company further reserves the right to make formatting and edits and change the manner of any Content. The Company can also limit or revoke the use of the Service if You post such objectionable Content. As the Company cannot control all content posted by users and/or third parties on the Service, you agree to use the Service at your own risk. You understand that by using the Service You may be exposed to content that You may find offensive, indecent, incorrect, or objectionable, and You agree that under no circumstances will the Company be liable in any way for any content, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of any content.

Content Backups

Although regular backups of Content are performed, the Company does not guarantee there will be no loss or corruption of data.

Corrupt or invalid backup points may be caused by, without limitation, Content that is corrupted prior to being backed up or that changes during the time a backup is performed.

The Company will provide support and attempt to troubleshoot any known or discovered issues that may affect the backups of Content. But You acknowledge that the Company has no liability related to the integrity of Content or the failure to restore Content to a usable state successfully.

You agree to maintain a complete and accurate copy of any Content in a location independent of the Service.

Copyright Policy

Intellectual Property Infringement

We respect the intellectual property rights of others. It is Our policy to respond to any claim that Content posted on the Service infringes a copyright or other intellectual property infringement of any person.

If You are a copyright owner or authorized on behalf of one, and You believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, You must submit Your notice in writing to the attention of our copyright agent via email at legal@whiteoakcampground.com and include in Your notice a detailed description of the alleged infringement.

You may be held accountable for damages (including costs and attorneys' fees) for misrepresenting that any Content is infringing Your copyright.

DMCA Notice and DMCA Procedure for Copyright Infringement Claims

You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright's interest.

  • A description of the copyrighted work that You claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work.

  • Identification of the URL or other specific location on the Service where the material that You claim is infringing is located.

  • Your address, telephone number, and email address.

  • A statement by You that You have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.

  • A statement by You, made under penalty of perjury, that the above information in Your notice is accurate and that You are the copyright owner or authorized to act on the copyright owner's behalf.

You can contact our copyright agent via email at legal@whiteoakcampground.com. Upon receipt of a notification, the Company will take whatever action, in its sole discretion, it deems appropriate, including removal of the challenged content from the Service.

Intellectual Property

The Service and its original content (excluding Content provided by You or other users), features, and functionality are and will remain the exclusive property of the Company and its licensors.

The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

Your Feedback to Us

You assign all rights, title, and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.

The Company has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of a course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems, or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's providers makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concerns or disputes about the Service, You agree first to try to resolve the dispute informally by contacting the Company.

The United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

  • By email: legal@whiteoakcampground.com


© White Oak Campground Management LLC, a Pennsylvania Limited Liability Company d/b/a White Oak Campground. All rights reserved.


Sworn Legal Affidavit: I have read and agree to comply with this Terms of Service.