Terms of Service
Terms of Service
Last updated: June 9th, 2023
Please read these terms of service carefully before using Our Service(s).
Interpretation and Definitions
Interpretation
The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
Definitions
For the purposes of these Terms of Service:
Accommodation refers to the offered service for rent, either an RV Site or Tent Site.
Affiliate means an entity that controls, is controlled by, or is under common control with a party, whereas "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
Country refers to Pennsylvania, United States
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to White Oak Campground, at 3156 White Oak Road Quarryville, PA 17566.
Campground refers to the same as ‘Company’.
Content refers to content such as text, images, or other information that can be posted, uploaded, linked to, or otherwise made available by You, regardless of the form of that content.
Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
Feedback means feedback, innovations, or suggestions sent by You regarding the attributes, performance, or features of our Service.
Goods refers to our Accmmodation Reservation(s), or any other of our paid Service(s) or distributions.
Guest refers to You receiving our Accommodation Service(s).
Orders mean a request by You to purchase Goods from Us.
Promotions refer to contests, sweepstakes, or other promotions offered through the Service.
Service refers to the Website & Accommodations.
Terms and Conditions (also referred to as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. Also may be used as ‘Terms of Service’.
Third-party Social Media Service means any services or content (including data, information, products, or services) provided by a third party that may be displayed, included, or made available by the Service.
Website refers to White Oak Campground, accessible from www.whiteoakcampground.com.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Articles
Article A.
The articles outlined in these Terms of Service are for our Guest’s & employees’ benefit & protection. This property is privately owned. The camper accepts camping privileges with the understanding that they do at this moment release the Campground, its officers, and employees of all liability for loss or damage to property and injury to his person arising out of his use of its camping facilities, and agrees to indemnify the Campground, its officers and employees, against claims resulting from loss or damage to property or injury to the person of any member of the family or Guest of the registered camper arising out of the use of its camping facilities. All prices are subject to change due to circumstances beyond Management’s control. Guests would still be required to pay to receive service. The Campground reserves the right to evict unruly Guests & their visitors for behavior that violates family-friendly camping principles. By signing, you acknowledge that you have thoroughly read and agree to comply with all of the Campground rules and regulations as outlined in these terms & conditions, as well as posted around the property grounds. Any policy not written in these articles may still exist, & it is the Guest’s responsibility to ask Management questions they may have before staying with us.
Article B. Campground Terms & Definitions
Reservation Type: refers to the two categories you can book under, either DAILY & WEEKLY or MONTHLY/SZNL.
Rate: refers to the pricing given to a Reservation at the campground, depending on the number of Nights the Reservation is staying.
DAILY Rate = 1 to 6 night(s) in length.
WEEKLY Rate = 7 to 13 nights in length.
BI-WEEKLY Rate = 14 to 20 nights in length.
TRI-WEEKLY Rate = 21 to 27 nights in length.
MONTHLY Rate = Ongoing starting at a minimum of at least 1 Full Month(which is numerical date to numerical date; Ex: May 14th to June 14th, or Feburary 27th to March 27th. Failure to reach the full numerical date of the next Month does not classify as a Monthly, regardless of the number nights reached).
SZNL Rate = is a special form of the Monthly Rate, and thus is classified in the same category as Monthlys. Seasonals Re-Up annually on their Anniversary Dates.
Re-Rated/Re-Rating: refers to Rates re-issued on a Reservation in reflection of ‘new & updated pricing’, not pricing from the time back when the Reservation was booked.
Site Number: refers to an individual campsite on the campground. Also can be known as the ‘Site Location’.
Deposit: refers to the initial amount of money (‘downpayment’) required in order to confirm a New Reservation.
Article C. Park Open & Closed Times
The Park is Open Year-Round.
However, for certain Site Numbers, their Water will turn Off approx. November 8th, every year & thus be Closed & prohibited from seeing habitation. Guest habitation on those certain Site Numbers during that designated time period between Water Off & Water On will be seen as an act of violation of Park Terms of Serivce.
For those same certain Site Numbers, their Water will turn back On approx. April 1st, every year & thus be back Open & allowed to be habited until the next inhabitation period takes place.
Article D. In-Season, Off-Season, & Holiday Rates
In-Season Rates are given during the In-Season.
Normal Designated In-Season Dates:
May 13th to November 13th
Special ‘Seasonal RV Sites Only’ In-Season Dates:
May 1st to October 31st
Off-Season Rates are given during the Off-Season.
Normal Designated Off-Season Dates:
November 14th to May 12th
Special ‘Seasonal RV Sites Only’ Off-Season Dates:
November 1st to April 30th
Holiday Rates are given instead of the Weekend Daily Rate for Friday Night, Saturday Night, & Sunday Night during 6 specific Weekends during the year.
Thursday Night & Monday Night will not be identified as apart of any Holiday Weekend’s date range.
We identify 6 specific Holiday Weekends.
Designated Holiday Dates/Weekends:
Memorial Day Weekend
Father’s Day Weekend
Fourth Of July Weekend
Labor Day Weekend
Columbus Day Weekend
It is possible to ‘Weekly Rate’ over a Holiday Rate & not receive the Holiday Rate.
Designated Holiday Dates also will receive the DAILY HOLIDAY Base Occupancy Surcharge for any Occupancy Surcharges over the 2 Adults, 1 Child, & 1 Pet included for Free.
Article E. RV & Vehicle Policy
All RVs & Vehicles on the property must have their current state inspection (if applicable) & state registration(s) up-to-date & in full compliance with their state’s law. Additionally, all RVs & Vehicles on the property must have their state’s license plates externally visible on them. Failure to meet any of these requirements will require in the RV or Vehicle’s mandatory removal from the property premises.
RV appearance is subject to be met with Management approval & all RV Site Reservations are subject to termination as deemed necessary by Management.
Guests must notify Management upon the purchasing, selling, or transferring of an RV registered with a Reservation in the Campground.
Only 1 Vehicle is permitted per each site (this does not include the RV). Additional Vehicles a part of a Reservation over that 1 must be parked in the Campground’s Extra Parking lot, located to the right of the Camp Store atop the small incline in the grassy area. Do not block the Dumpsters, park to the right of the Gazebo.
Only 1 RV is permitted per each site.
Only 2 Tents maximum are permitted per each site.
The total number of things a single campsite can have is: 1 RV, 1 Vehicle not the RV, and 2 Tents, all simultaneously.
RVs or Vehicles on the property parked in undesignated parking spots will be towed & the Guest will be billed a tow fee.
RVs & Vehicles on the property parked on a campsite & do not have their charge(s) paid will be towed & a tow fee will be charged to the Guest for it.
All RVs which are not Motorhomes staying at our property MUST be towed in by the registered overnight Guest (whose Reservation is in their name); Meaning, in regards to both cases, the Guest MUST:
#1: Own their own Tow Vehicle (if they have a non-Motorhome RV), AND
#2: Know how to operate the said Tow Vehicle.
In other words: All RVs which are not Motorhomes staying at our property may NOT, under any circumstance; be towed in via a ‘commercialized’ third-party towing service. AND ipso facto, all RVs which are not Motorhomes MAY ONLY be Towed-In by a Tow Vehicle that is 100%(without any exceptions) owned-and-operated by the overnight Guest.
Article F. Base Occupancy Policy
Campsite Occupancy can fall into 3 categories. This Article will cover the first category:
#1: Base Occupancy
Calculated per ALL the Nights in a Reservation.
#2: Day Visitor
A person or persons visiting a campsite for the day. Calculated per CAR, not per head-count.
#3: Overnight Visitor
Calculated for a SELECT PORTION of the Nights in a Reservation. Will count towards the Base Occupancy Total, and is calculated per head-count.
All Reservations are required to have AT LEAST ONE person aged 18+ years-old (an Adult) per site in order to be booked.
The following is the Base Occupancy Policy:
Total Any Combo Of Adults+Children Allowed Per Site: 7
ADULTS (persons aged 18+)
Max Adults Per Site: 6
Total Any Combo Of Adults+Children Allowed Per Site: 7
Number of Free Adults Included In The Base Rate: 2
Cost For DAILY /per Night /per Extra Adult Over The 2 Included Free: $6.50
Cost For HOLIDAY DAILY /per Night /per Extra Adult Over The 2 Included Free: $8.50
Cost For WEEKLY /per Week /per Extra Adult Over The 2 Included Free: $39
Cost For BI-WEEKLY /per 2-Weeks /per Extra Adult Over The 2 Included Free: $34.50
Cost For TRI-WEEKLY /per 3-Weeks /per Extra Adult Over The 2 Included Free: $32.25
Cost For MONTHLY /per Full Month /per Extra Adult Over The 2 Included Free: $30
Cost For SZNL /per Season /per Extra Adult Over The 2 Included Free: $180
CHILDREN (persons aged 5 to 17)
Max Children Per Site: 5
Total Any Combo Of Adults+Children Allowed Per Site: 7
Number of Free Children Included In The Base Rate: 1
Cost For DAILY /per Night /per Extra Child Over The 2 Included Free: $5.25
Cost For HOLIDAY DAILY /per Night /per Extra Child Over The 2 Included Free: $7.25
Cost For WEEKLY /per Week /per Extra Child Over The 2 Included Free: $31.50
Cost For BI-WEEKLY /per 2-Weeks /per Extra Child Over The 2 Included Free: $25.50
Cost For TRI-WEEKLY /per 3-Weeks /per Extra Child Over The 2 Included Free: $22.50
Cost For MONTHLY /per Full Month /per Extra Child Over The 2 Included Free: $19.50
Cost For SZNL /per Season /per Extra Child Over The 2 Included Free: $117
PETS (Dogs, Cats, Birds, etc)
Max Pets Per Site: 3
Number of Free Pets Included In The Base Rate: 1
Cost For DAILY /per Night /per Extra Pet Over The 1 Included Free: $1.75
Cost For HOLIDAY DAILY /per Night /per Extra Pet Over The 2 Included Free: $3.75
Cost For WEEKLY /per Week /per Extra Pet Over The 1 Included Free: $10.50
Cost For BI-WEEKLY /per 2-Weeks /per Extra Pet Over The 1 Included Free: $8.24
Cost For TRI-WEEKLY /per 3-Weeks /per Extra Pet Over The 1 Included Free: $7.11
Cost For MONTHLY /per Full Month /per Extra Pet Over The 1 Included Free: $6
Cost Per SZNL /per Season /per Extra Pet Over The 1 Included Free: $36
Article G. Day Visitors Policy
Campsite Occupancy can fall into 3 categories. This Article will cover the second category:
#1: Base Occupancy
Calculated per ALL the Nights in a Reservation.
#2: Day Visitor
A person or persons visiting a campsite for the day. Calculated per CAR, not per head-count.
#3: Overnight Visitor
Calculated for a SELECT PORTION of the Nights in a Reservation. Will count towards the Base Occupancy Total, and is calculated per head-count.
As a reminder per our RV & Vehicle Policy:
Only 1 Vehicle is permitted per each site (this does not include the RV). Additional Vehicles a part of a Reservation over that 1 must be parked in the Campground’s Extra Parking lot, located to the right of the Camp Store atop the small incline in the grassy area. Do not block the Dumpsters, park to the right of the Gazebo.
Day Visitor’s cars should be parked in the Campground’s Extra Parking lot, located to the right of the Camp Store atop the small incline in the grassy area. Do not block the Dumpsters.
Day Visitors are not counted towards a Reservation’s Base Occupancy because:
Day Visitors MUST leave the Campground by the time Quiet Hours (10 PM to 8 AM) take effect.
During the Off-Season:
Day Visitors are free of charge during our Off-Season.
During the In-Season:
Day Visitors are charged per car, NOT per person.
The cost is $5 /per Car; you will be given a Car Pass to hang on your Rear-View Mirror.
On Designated Holiday Dates the cost is $6 /per Car.
Day Visitors can pay for their Car Pass either inside at the Camp Store; or directly to a wandering Camp Host personnel.
Article H. Overnight Visitors Policy
Campsite Occupancy can fall into 3 categories. This Article will cover the third category:
#1: Base Occupancy
Calculated per ALL the Nights in a Reservation.
#2: Day Visitor
A person or persons visiting a campsite for the day. Calculated per CAR, not per head-count.
#3: Overnight Visitor
Calculated for a SELECT PORTION of the Nights in a Reservation. Will count towards the Base Occupancy Total, and is calculated per head-count.
As a reminder per our RV & Vehicle Policy:
Only 1 Vehicle is permitted per each site (this does not include the RV). Additional Vehicles a part of a Reservation over that 1 must be parked in the Campground’s Extra Parking lot, located to the right of the Camp Store atop the small incline in the grassy area. Do not block the Dumpsters, park to the right of the Gazebo.
Overnight Visitor’s cars should be parked in the Campground’s Extra Parking lot, located to the right of the Camp Store atop the small incline in the grassy area. Do not block the Dumpsters.
Overnight Visitors should not be confused with Reservation Base Occupants. The difference is the Base Occupancy will take into account ALL the nights of Reservation when calculating the surcharges. While an Overnight Visitor will be charged separately from the Base Occupancy in accordance to ONLY the Nights of the Reservation that they stayed.
Overnight Visitors can be free of charge if the Reservation’s Base Occupancy has not met the Base Occupancy Maximums of 2 Adults or 1 Child. Meaning, an Overnight Guest can go towards that count of 2 Free Adults or 1 Free Child.
During the In-Season & Off-Season:
This charge also covers two ‘Day Visitor’ Passes for them on both the days they’re staying Overnight for. Meaning, they can stay all day the next day until 10 PM, and all day the day before. They will be given a Car Pass.
Overnight Visitors can pay for their Car Pass either inside at the Camp Store; or directly to a wandering Camp Host personnel.
Overnight Visitors Count Towards The Base Occupancy 7 Total Any Combo Of Adults+Children Allowed Per Site & 3 Max Pets Per Site.
ADULTS (persons aged 18+)
Max Adults Per Site: 6
Total Any Combo Of Adults+Children Allowed Per Site: 7
Number of Free Adults Included In The Base Rate: 2
Cost For DAILY /per Night /per Extra Adult Over The 2 Included Free: $6.50
Cost For HOLIDAY DAILY /per Night /per Extra Adult Over The 2 Included Free: $8.50
Cost For WEEKLY /per Week /per Extra Adult Over The 2 Included Free: $39
Cost For BI-WEEKLY /per 2-Weeks /per Extra Adult Over The 2 Included Free: $34.50
Cost For TRI-WEEKLY /per 3-Weeks /per Extra Adult Over The 2 Included Free: $32.25
Cost For MONTHLY /per Full Month /per Extra Adult Over The 2 Included Free: $30
CHILDREN (persons aged 5 to 17)
Max Children Per Site: 5
Total Any Combo Of Adults+Children Allowed Per Site: 7
Number of Free Children Included In The Base Rate: 1
Cost For DAILY /per Night /per Extra Child Over The 2 Included Free: $5.25
Cost For HOLIDAY DAILY /per Night /per Extra Child Over The 2 Included Free: $7.25
Cost For WEEKLY /per Week /per Extra Child Over The 2 Included Free: $31.50
Cost For BI-WEEKLY /per 2-Weeks /per Extra Child Over The 2 Included Free: $25.50
Cost For TRI-WEEKLY /per 3-Weeks /per Extra Child Over The 2 Included Free: $22.50
Cost For MONTHLY /per Full Month /per Extra Child Over The 2 Included Free: $19.50
PETS (Dogs, Cats, Birds, etc)
Max Pets Per Site: 3
Number of Free Pets Included In The Base Rate: 1
Cost For DAILY /per Night /per Extra Pet Over The 1 Included Free: $1.75
Cost For HOLIDAY DAILY /per Night /per Extra Pet Over The 2 Included Free: $3.75
Cost For WEEKLY /per Week /per Extra Pet Over The 1 Included Free: $10.50
Cost For BI-WEEKLY /per 2-Weeks /per Extra Pet Over The 1 Included Free: $8.24
Cost For TRI-WEEKLY /per 3-Weeks /per Extra Pet Over The 1 Included Free: $7.11
Cost For MONTHLY /per Full Month /per Extra Pet Over The 1 Included Free: $6
Article I. Pet Policy
PETS (Dogs, Cats, Birds, etc)
Max Pets Per Site: 3
Number of Free Pets Included In The Base Rate: 1
Cost For DAILY /per Night /per Extra Pet Over The 1 Included Free: $1.75
Cost For HOLIDAY DAILY /per Night /per Extra Pet Over The 2 Included Free: $3.75
Cost For WEEKLY /per Week /per Extra Pet Over The 1 Included Free: $10.50
Cost For BI-WEEKLY /per 2-Weeks /per Extra Pet Over The 1 Included Free: $8.24
Cost For TRI-WEEKLY /per 3-Weeks /per Extra Pet Over The 1 Included Free: $7.11
Cost For MONTHLY /per Full Month /per Extra Pet Over The 1 Included Free: $6
Cost Per SZNL /per Season /per Extra Pet Over The 1 Included Free: $36
Pets which are Dogs are distinct under the following:
Dogs must be leashed at all times when outside of an RV.
Dogs must not bark & annoy other Guests.
This Campground takes dog barking very seriously. If a Guest brings their dog to the Campground, it is expected of them to quiet the dog if they begin to bark out of hand. If this Section is not abided by, the Guest will be asked to leave the Campground & blocked from future reservations.
All dog droppings must be picked up within 5 minutes from their dropping.
The dog breeds American Staffordshire Terrier/Pit Bull, Rottweiler, Doberman, or any mixture of these breeds are not permitted on the Campground premises.
All dogs must have proper documentation of up-to-date rabies vaccination.
If a Guest works long hours or plans to leave their dog unattended in their RV for 5+ hours a day daily, then the dog is not permitted to be at the Campground.
Article J. Grounds Policy
Electric Vehicle Charging is BANNED throughout our entire campground. With the 1 exception for on-campsite MONTHLY/SZNL Reservations since you will be paying for your own Site Metered Electric anyway. Everyone else, please find a local Electric Vehicle Charging Station to charge your vehicle at.
The Campground Speed Limit is 5 MPH.
No fireworks of any kind or type are permitted on the premises of the property.
Setups of slip-and-slides (water slides) are not permitted.
Setups of swimming pools (the blow-up kind) are not permitted.
Arrivals after 10 PM are FORBIDDEN.
Campground Quiet Hours are from 10 PM to 8 AM. Noise pollution during these hours will result in eviction with no refund.
Curfew is 10 PM for Guests younger than 18 years old. Children must be back at their sites by the time of curfew.
Sites are always expected to be kept neat & clean by Guests. Sites not kept clean will be evicted with no refund.
Fire Rings are for firewood & charcoal only. No pallets are allowed.
Public Dumpsters are for bagged garbage & boxes only.
No trash from outside the Campground can be brought to our dumpsters.
No weed or foliage killer is to be used by any Guest. Nor should any Guest trim, cut, or remove foliage on the property without Management’s permission.
No firearms, bombs, or illegal substances are permitted on the Campground premises.
The washing of RVs & other vehicles is prohibited on our property premises during Designated Holiday Weekend Dates. Other dates are acceptable & it is encouraged.
No enclosures, fences, easy-up screens, or other methods of obstructing your neighboring site’s view are permitted.
Tarps are not permitted.
No nails or screws are permitted to be put into trees or other anchor points around a site.
Public display of clothing for drying purposes via Clothing Line, Drying Racks, or hung from a tree is prohibited. As well as any other means possible.
No Personal Hygiene such as beard trimming, body hair removal, teeth brushing, or any other such thing in this category may be done in our Public Restrooms.
Guest belongings are to be kept only within their site’s borders. If a Guest is unsure of their site’s boundaries, they should ask Management.
Site borders may be changed by Management at any point in time.
Symbols, relics, political flags, or banners may not be displayed at our Campground. With one exception, we do allow the promotion & flying of the American flag.
Article K. New Reservations Policy
New Reservations are taken up to 730 days (2 years in advance) on a rolling basis. Wherein, the Departure Date of a certain Reservation being made cannot surpass the 730 days (2 years in advance) limit.
For example, if you stayed with us Arriving on October 1st, 2021, & Departing on October 5th, 2021, & today is October 5th, 2021, your campsite will have been bookable for up to 2 years in advance (up to October 5th, 2023) by anyone ever since October 1st, 2021.
Booking Fees:
All new Reservations have an additional 1-time non-refundable Booking Fee Charge:
Firefly Booking Fee: $3.50
Article L. Prorating Policy
We Prorate our WEEKLY, BI-WEEKLY, TRI-WEEKLY, & MONTHLY Rates.
What does this mean? What is Proration?
Prorating is simply taking the campsite's quoted ‘packaged rate’ & dividing it by say 7 for the Weekly Rate, 14 for the Bi-Weekly Rate, or 28, 30, or 31 for the Monthly Rate, & then multiplying that new 'Daily' Rate to however many nights the Reservation is. Essentially, paying a heavily discounted ‘Daily Rate’.
We also will Prorate any WEEKLY, BI-WEEKLY, TRI-WEEKLY, & MONTHLY Base Occupancy Surcharges.
WEEKLY, BI-WEEKLY, TRI-WEEKLY, & MONTHLY Rates will ‘skip over’ Designated Holiday Dates without receiving the Holiday Rate.
Since we take a ESCS Early Departure/Full Final Month Safeguard Security Deposit(Mandatory) with all MONTHLY/SZNL Reservations, we will Refund back to you the difference of your ESCS Early Departure/Full Final Month Safeguard Security Deposit(Mandatory) minus the Prorated MONTHLY Rate calculated to the amount of days you stayed for your last Month as a MONTHLY. If you mistakenly pay for the Full Month on your last Month, but don’t stay the Full Month, we will Refund back your difference minus the Prorated MONTHLY Rate calculated to the amount of days you stayed for your last Month as a MONTHLY, and we will also refund you your full ESCS Early Departure/Full Final Month Safeguard Security Deposit(Mandatory).
Article M. How Refunds For Early Departures/Reducing Your Length Of Stay Are Given
Early Departure is reducing your length of stay AFTER having been Checked-In.
Reducing Your Length Of Stay is reducing your length of stay BEFORE having been Checked-In.
Both of the above scenarios are distinct from one another and different formulas are used to determine if a Refund is warranted.
For Early Departures (AFTER having been Checked-In):
If you are DAILY Rated, we will Refund back to you 25% of your unstayed Nights’ cost.
If you are WEEKLY Rated, first, your Reservation will be reclassified+Re-Rated so as to match the number of Nights you actually stayed for in lieu of your Early Departure. Second, after you have been reclassified+Re-Rated, any excess payments we have on your Reservation, we will Refund back to you. If you owe us more money upon reclassification+Re-Rating, there will be no Refund and you will not have to pay us more for leaving.
If you are BI-WEEKLY Rated, first, your Reservation will be reclassified+Re-Rated so as to match the number of Nights you actually stayed for in lieu of your Early Departure. Second, after you have been reclassified+Re-Rated, any excess payments we have on your Reservation, we will Refund back to you. If you owe us more money upon reclassification+Re-Rating, there will be no Refund and you will not have to pay us more for leaving.
If you are TRI-WEEKLY Rated, first, your Reservation will be reclassified+Re-Rated so as to match the number of Nights you actually stayed for in lieu of your Early Departure. Second, after you have been reclassified+Re-Rated, any excess payments we have on your Reservation, we will Refund back to you. If you owe us more money upon reclassification+Re-Rating, there will be no Refund and you will not have to pay us more for leaving.
If you are SZNL Rated, we will revert your Reservation back to being MONTHLY Rated going from your last billed cycle Anniversary Date to your Early Departure. The months of November to April are considered ‘0% value’ in the total value of the SZNL Rate.
If you are MONTHLY Rated, we will Refund you a Prorated amount from your last Month’s Payment based off your total number of stayed Nights the recent Full Month period. We usually take this from your ESCS Early Departure/Full Final Month Safeguard Security Deposit(Mandatory).
If you Early Departure BEFORE 1 Full Month (either 28, 30, or 31 nights in length depending on the Month of the Arrival Date) has surpassed your MONTHLY Reservation, your Refund will depend on how your Reservation gets Re-Rated & classified. We will use your ESCS Early Departure/Full Final Month Safeguard Security Deposit(Mandatory) and/or your Final Site Metered Electric Charge Security Deposit(Mandatory) to cover any extra charges you incur by re-classifying your Reservation by leaving early.
For Reducing Your Length Of Stay (BEFORE being Checked-In):
Any Classification(be it DAILY, WEEKLY, BI-WEEKLY, TRI-WEEKLY, OR MONTHLY/SZNL, we will adjust your Rate as necessary & give you a Refund for any overpayments on your Reservation.
Article N. How Extensions/Increasing Your Length Of Stay Are Handled AFTER You Check-In Vs. How They’re Handled BEFORE You Check-In
Extension is increasing your length of stay AFTER having been Checked-In.
Increasing Your Length Of Stay is increasing your length of stay BEFORE having been Checked-In.
Both of the above scenarios are distinct from one another and different formulas are used to determine the given Rate for the newly added Nights.
For Extensions (AFTER having been Checked-In):
If you Extending from a concurrent DAILY Rated Reservation, there are 3 options:
#1: All newly added Nights can be charged the DAILY Rate henceforth to the Nightly Maximum permitted for your site. Reclassification to a new Rate, or any type of ‘back-rating’ is not permitted.
#2: You can book as a New Reservation resetting your Night counter to 0 and look to qualify for a new Rate from that point.
#3: You can book a New Reservation as a MONTHLY/SZNL.
If you Extending from a concurrent WEEKLY Rated Reservation, there are 3 options:
#1: All newly added Nights can be charged the ‘Nightly’ WEEKLY Rate henceforth to the Nightly Maximum permitted for your site. Reclassification to a new Rate, or any type of ‘back-rating’ is not permitted.
#2: You can book as a New Reservation resetting your Night counter to 0 and look to qualify for a new Rate from that point.
#3: You can book a New Reservation as a MONTHLY/SZNL.
If you Extending from a concurrent BI-WEEKLY Rated Reservation, there are 3 options:
#1: All newly added Nights can be charged the ‘Nightly’ BI-WEEKLY Rate henceforth to the Nightly Maximum permitted for your site. Reclassification to a new Rate, or any type of ‘back-rating’ is not permitted.
#2: You can book as a New Reservation resetting your Night counter to 0 and look to qualify for a new Rate from that point.
#3: You can book a New Reservation as a MONTHLY/SZNL.
If you Extending from a concurrent TRI-WEEKLY Rated Reservation, there are 3 options:
#1: All newly added Nights can be charged the ‘Nightly’ TRI-WEEKLY Rate henceforth to the Nightly Maximum permitted for your site. Reclassification to a new Rate, or any type of ‘back-rating’ is not permitted.
#2: You can book as a New Reservation resetting your Night counter to 0 and look to qualify for a new Rate from that point.
#3: You can book a New Reservation as a MONTHLY/SZNL.
For Increasing Your Length Of Stay (BEFORE being Checked-In):
Any Classification(be it DAILY, WEEKLY, BI-WEEKLY, TRI-WEEKLY, OR MONTHLY/SZNL, we will adjust your Rate as necessary & give you a Refund for any overpayments on your Reservation.
Site Number changes are permitted on a case-by-case basis.
We reserve the right to change/move the site of a Guest for any reason at any time. To learn more, read our Site Number ‘Guarantee’ Disclaimer Article.
If a Guest requests to have their Site Number changed on their own advisory, we can look to accommodate. But do expect any necessary Re-Rating to ‘new & updated pricing’ where applicable since this action does qualify as an original price guarantee void.
Article O. The Savings Advantages Of Booking Exactly 7-Nights, 14-Nights, or 21-Nights
For maximum savings, we recommend Guests book their WEEKLY Reservations for the exact Nights of either 7-Nights, 14-Nights, or 21-Nights(the WEEKLY, BI-WEEKLY, & TRI-WEEKLY Rates, respectively.)
This is because, we do Prorate our Rates. So booking closer to those numerical thresholds, but not quite reaching them, will end up costing you a little bit more than if you had met that extra 1 or 2 Night threshold moving your classification that lower ‘Nightly’ Rate.
With this in mind, we do recommend that you also read & review our “How Extensions/Increasing Your Length Of Stay Are Handled AFTER You Check-In Vs. How They’re Handled BEFORE You Check-In” Article & our ”How Refunds For Early Departures/Reducing Your Length Of Stay Are Given” Article.
Because ultimately, it’s always better for you to prepare your Reservation BEFORE Checking-In, than it is for you to ‘play-it-by-year’ and ‘extend or leave early’ as you go along AFTER having been Checked-In.
Article P. Site Number ‘Guarantee’ Disclaimer
Our campground unfortunately can never 100% ‘guarantee’ the Site Number booked on any specific Reservation(it’s rare when issues on this matter do come up, however it is important to mentioned).
Site Numbers are subject to moved/changed by Park Management without notice to the Guest upon the moving/changing of their Site Number(again, it is worth noting that it is rare that someone’s booked Site Number is moved/changed).
When a Site Number is changed on a Reservation, that Reservation will be Re-Rated. Guests are fully subject to up & down charges on their Reservation due to Re-Rating.
Reservation Cancellations in cause due to an event like this happening (Site Number was change by Park Management) with the reason of dislike of for the newly given Site Number or a resulting up & down charge on the Reservation, will be given the option for a special managerial overrode 100% Refund back to them, barring any Credit/Debit card Processing Fees, as well as, any Booking Fees on the Reservation.
“We are not bound to render our services to anyone whom we, only in which it may occur in unforeseen & unfortunate circumstances, cannot appropriately render them to.”
Article Q. Nightly Minimums & Maximums Policy
3-Night Minimum on Designated Holiday Dates for all DAILY & WEEKLY Reservations.
Except if:
You're creating your 2-Night or 1-Night Holiday Reservation 14 days or less before your Reservation's Arrival Date. Then it would be allowed.
2-Night Minimum on any Dates for all Reservations.
Except if:
You're staying on a Weekday Night(Mon-Thurs). Weekday Nights may be 1-Night. Then it is allowed.
Or also if you're creating your 1-Night Reservation 14 days or less before your Reservation's Arrival Date. Then it would be allowed on both Weekdays or Weekends.
27-Night Maximum on any Dates for all DAILY & WEEKLY Reservations.
This next section will go over 2 additional classifications we use for specific Site Numbers to prevent certain bookings on them. The first is called ‘Versatile DAILY & WEEKLY or MONTHLY/SZNL’ & the second is called ‘Preferred MONTHLY/SZNL with Decaying DAILY & WEEKLY Access’.
Versatile DAILY & WEEKLY or MONTHLY/SZNL with No Decaying Transient Access
These sites have the rules from points 1, 2, & 5 of this Article applied to them, but override to be versatile in being booked as either DAILY & WEEKLY or MONTHLY/SZNL. See the above points again to re-read those specific rules.
50 Amp FHU Buddy Pull-Through RV Sites:
#32, #61, #66, #68, & #69.
50 Amp FHU Pull-Through RV Site:
#71 & #73.
50 Amp FHU Buddy Back-In RV Site:
#33.
50 Amp FHU Back-In RV Sites:
#1 & #31.
30 Amp FHU Pull-Through RV Sites:
#65, #67, #84A, & #101.
30 Amp FHU Back-In RV Sites:
#9, #13, #22A, #23, #24, #26, & #28.
30 Amp E/W Back-In RV/Tent Sites:
#17, #18, #19, #20, #52, #55, #74, #75, & #135.
30 Amp E/W P-Section Back-In RV/Tent Sites:
#P1, #P2, #P3, #P4, #P5, #P6, #P7, #P8, #P9, #P10, #P11, #P12, #P13, #P14, #P15, #P16, #P17, #P18, #P19, #P20, #P21, #P22, #P23, & #P24.
No Hook-Ups RV/Tent Sites:
#21, #194, #195, #196, & #197.
No Hook-Ups G-Section RV/Tent Sites:
#G2, #G3, #G4, #G5, #G6, #G7, & #G8.
Preferred MONTHLY/SZNL with Decaying Transient Access
These Site Numbers have a 28-Night Minimum(essentially locking them as MONTHLY/SZNL only!) if trying to book them 90+ Days out from the Arrival Date.
Because there is Decaying Transient Access, this will drop to a 14-Night Minimum from the 28-Night Minimum if they’re trying to be booked 41 to 89 Days out from the Arrival Date(essentially opening them to be DAILY & WEEKLY bookable).
This will again, drop to a final 2-Night Minimum if trying to be booked 0 to 40 Days out from the Arrival Date.
50 Amp FHU Back-In RV Sites:
#35, #36, #54, #57, #59, #60, #96, #98, #99, #102, #104, #106, #108, #108A, #110, #112, #114, #116, #116A, #117, & #117A.
30 Amp FHU Back-In RV Sites:
#39, #40, #41, #42, #43, #44, #45, #46, #49, #50, #51, #77, #77A, #78, #79, #80, #81, #82, #83, #84, #87, #90, #91, #93, #97, #100, #105, #105A, #107, #107A, #109, #111, #113, #115, #118, #119, #120, #122, #123, #124, #125, #126, #127, #128, #128A, #129, #129A, #130, #131, #132, #133, #136, #138, #140, #141, #142, #143, #144, #145, #150, #151, #152, #153, #154, #155, #157, #158, #159, #175, #176, #177, #178, #179, #180, #181, #182, #183, #184, #185, #186, #187, #188, #189, #190, #191, & #192.
Article R. Payment Policies
We auto-schedule your Reservation Rate remaining outstanding balance Payment to be automatically processed 1 day after your Arrival Date, using your same Credit Card On-File, that was used to make your Reservation’s original Deposit. Just in case Payment in full was forgotten to be made or collected, or the Reservation failed to be cancelled by the Guest.
The Guest consents to the Campground automatically charging their Credit Card On-File for their remaining Reservation Rate outstanding balance due 1-Day after to their Arrival Date.
Our campground does not offer any forms of financing for DAILY & WEEKLY Reservations.
For MONTHLY Reservations, our campground requires enrollment into a ‘month-to-month’ payment plan.
Our ‘month-to-month’ payment plans are designed specifically for Reservations that are MONTHLY. Due to the inherently large upfront totals on these long Reservations, our ‘month-to-month’ payment plans are an excellent form of ‘financing’ for your Reservation Rate over the course of your stay. It also ensures that you are only paying for exactly what you end up staying for.
Ongoing Monthly Charges Payment Plan (A.K.A. the OMCPP for short):
Pay for your site’s Rate month-by-month while you're staying with us. We’ll charge you the MONTHLY Rate before each Full Month you stay with us on your ‘Anniversary of Arrival Date’ (the same day on each Month you first Checked-In on). Once you decide to leave, & depending on when you decide to leave, we will give you a Prorated Refund of your final Month’s Rate that you paid for if you did not end up staying for the Full Month.
The MONTHLY Rate you receive when you are first onboarded, is not the MONTHLY Rate you receive ‘indefinitely’ month-to-month while you’re at the Park.
Each month’s MONTHLY Rate is based on whatever the Park’s set MONTHLY Rate is at the time the Charge is posted; which is always 3 days before the Charge’s due date. The MONTHLY Rate can be viewed on our website at any time.
Four Month Front-Loaded Financing Plan (A.K.A. the FMFLFP for short):
Exclusively offer just to Seasonal Reservations, pay for your SZNL Rate over the time-span of your Reservation’s first Four Months. All Seasonal Reservations have a 1-Year billing cycle. Your Anniversary Date Of Arrival will mark the starting point each year from where your first Four Months of your Reservation will be decided.
For example, if your Anniversary Date is July 1st, & your Seasonal Rate is $4,000, we will charge you $1,000 on July 1st, August 1st, September 1st, & finally October 1st. Then, you’ll be all set for the remainder of your 1-Year. The next year, your FMFLFP will restart back up for the next first Four Months of your new renewal.
Unpaid installments for those enrolled in the FMFLFP are subject to up-or-down rate changes. Comparatively, those who opt-in to PIF receive no back-rating; hence they have locked in their rate via full payment. Additionally, any already paid past-installments in a FMFLFP are not back-rated; hence they have already been paid in full. FMFLFP Installment Charges are only posted 2 weeks before the Charge’s due date.
This campground Accepts the following Payment Method(s):
Credit/Debit Card
Cash (given inside the Camp Store only)
Check (mailed or given inside the Camp Store)
Valid Park Gift Cards
This campground Rejects/Does Not Accept the following Payment Methods:
Bank Transfer/ACH
Paypal
Venmo
Zelle
Payment Cards (Credit Cards or Debit Cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any of your Accommodation rentals.
The Campground’s Credit/Debit Card Processing Fee of 2.85% is calculated with each Payment submitted for a Charge by a Guest and is then directly passed on to that Guest who submitted Payment using their Credit/Debit Card.
This Processing Fee is Charged with each of the following Credit/Debit Card use cases:
On-File Payments
Manual Entry Payments
Terminal Payments
Article S. Deposit Policy
As a reminder per our Payment Policy:
We auto-schedule your Reservation Rate remaining balance Payment to be automatically processed 1 day after your Arrival Date, using your same Credit Card On-File, that was used to make your Reservation’s original Deposit. Just in case Payment in full was forgotten to be made or collected, or the Reservation failed to be cancelled by the Guest.
The Guest consents to the Campground automatically charging their Credit Card On-File for their remaining Reservation Rate outstanding balance due 1-Day after to their Arrival Date.
We have 5 potential Deposit Policies that we use at our Campground for taking an initial Payment on a New Reservation. A ‘Deposit’ is the initial amount of money (‘downpayment’) required in order to confirm a New Reservation with us.
Deposit Policy #1:
For DAILY & WEEKLY Reservations being booked 0 to 60 days before their Arrival Date, we accept a minimum of a 100% Payment on the Reservation Rate total.
Deposit Policy #2:
For DAILY & WEEKLY Reservations being booked 61 to 364 days before their Arrival Date, we accept a minimum of a 50% Payment on the Reservation Rate total.
Deposit Policy #3:
For DAILY & WEEKLY Reservations being booked 365+ days before their Arrival Date, we accept a minimum of a 25% Payment on the Reservation Rate total.
Deposit Policy #4:
For MONTHLY/SZNL Reservations being booked 0 to 7 days before their Arrival Date, we accept a minimum of a 100% Payment on the Reservation Rate total.
Deposit Policy #5:
For MONTHLY/SZNL Reservations being booked 8+ days before their Arrival Date, we accept a minimum of a 50% Payment on the Reservation Rate total. This would be based off just the FIRST MONTH’S Charge. Also included on top of that due at the time of booking is the entirety of the ESCS Early Departure/Full Final Month Safeguard Security Deposit(Mandatory) & Final Site Metered Electric Charge Security Deposit(Mandatory), as well as, potentially the Site Deck Removal Security Deposit(Mandatory w/ All Site Decks Only) if opted for.
Article T. Cancellation+Refund Policies
Cancellations are only accepted BEFORE Check-In. After a Reservation has been Checked-In, ‘cancellations’ are then considered to be Early Departures/Reducing Your Length Of Stay. Please refer to that separate Article for those policies.
We have 6 Cancellation+Refund Policies:
Cancellation+Refund Policy #1:
For DAILY & WEEKLY Reservations cancelled 93 days or more out before the Reservation’s Arrival Date, we’ll Refund back all your Payments towards your Reservation’s Rate, minus a 10% Cancellation Fee based off your Reservation Rate’s entire total.
Cancellation+Refund Policy #2:
For DAILY & WEEKLY Reservations cancelled between 8 days to 92 days out before the Reservation’s Arrival Date, we’ll Refund back all your Payments towards your Reservation’s Rate, minus a 15% Cancellation Fee based off your Reservation Rate’s entire total.
Cancellation+Refund Policy #3:
For DAILY & WEEKLY Reservations cancelled 7 days or less before the Reservation’s Arrival Date, we’ll Refund back all your Payments towards your Reservation’s Rate, minus a 20% Cancellation Fee based off your Reservation Rate’s entire total.
Cancellation+Refund Policy #4:
For MONTHLY/SZNL Reservations cancelled 93 days or more out before the Reservation’s Arrival Date, we’ll Refund back all your Payments towards your Reservation’s Rate, minus a 35% Cancellation Fee based off your Reservation Rate’s entire total.
Cancellation+Refund Policy #5:
For MONTHLY/SZNL Reservations cancelled between 8 days to 92 days out before the Reservation’s Arrival Date, we’ll Refund back all your Payments towards your Reservation’s Rate, minus a 40% Cancellation Fee based off your Reservation Rate’s entire total.
Cancellation+Refund Policy #6:
For MONTHLY/SZNL Reservations cancelled 7 days or less before the Reservation’s Arrival Date, we’ll Refund back all your Payments towards your Reservation’s Rate, minus a 45% Cancellation Fee based off your Reservation Rate’s entire total.
Booking Fees are non-refundable & thus not considered a part of the Reservation Rate.
Any Security Deposits taken on a Reservation are fully Refunded back to the Guest upon Cancellation. The Cancellation Fee is taken from the first Month’s Rate’s Deposit.
We provide only direct deposit Cash-Based Refunds back onto the Credit Card On-File which was used to make the Reservation’s original Deposit.
In rare special cases, Camp Credit may be issued.
Camp Credit is a form of monetary currency that is only valid at our Campground & is used to discount a future stay. Camp Credit is non-transferable from one Guest to another & will expire two years from the date it was issued to the Guest.
We reserve the right to refuse or Cancel Your Order at any time for certain reasons including but not limited to:
Goods availability
Errors in the description or prices for Goods
Errors in Your Order
We reserve the right to refuse or Cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.
Any Accommodation Service(s) you purchase can only be returned in accordance with these Terms and Conditions.
Article U. Coupons/Discounts Policy
Our Park offers 6 different Coupons/Discounts in total.
Coupons can only be applied to Reservation Rate charges.
Only 1 Coupon may be applied to a Rate Charge at a single time.
Coupons may not be applied to MONTHLY/SZNL Reservations.
If you end up extending your Daily or Weekly Reservation with an applied Coupon into a MONTHLY/SZNL Reservation, your Coupon will be removed from your Reservation & you will be required to pay the new total.
A total of 4 out of the 6 Coupons are ‘self-redeemable’ via the selectable drop-down ‘Discounts’ menu on our Online Reservation Portal on the checkout screen. You will also need to enter your Discount’s ‘Discount Code’, which can be found here in this Article just below.
If you self-redeem a Discount, we will ask for proof-of-claim at Check-In.
The 4 'self-redeemable’ Coupons/Discounts are:
-5%: Senior Discount (Aged 65+ Only)
Enter Code: SENIOR at checkout.
-5%: U.S. Military Discount (Active & Past Duty U.S Military Only)
Enter Code: MILITARY at checkout.
-5%: Police Officer Discount (Active & Past Duty Police Officers Only)
Enter Code: POLICE at checkout.
-8%: Small Group Discount (2-4 Sites in your Group Only)
Enter Code: SMALLGROUP at checkout.
A total of 2 out of the 6 Discounts are ‘Staff-Enabled Only Group Discounts’. These 2 Discounts are auto-redeemed via the Online Reservation Portal, but they only automatically get redeemed at checkout if you book using a distributed Group Code from your Wagon Master.
Enter your distributed Group Code into the ‘Group Code’ box on the Online Reservation Portal when you’re making your initial search for availability.
Important Note: Group Holds are placed for what we call ‘the largest swath’ of dates your Group could potentially be coming in on. So, YOU must give your own personal Reservation’s expected Arrival & Departure Dates when booking your Group Reservation via the Online Reservation Portal. Your own personal Arrival & Departure Dates could differ from another Group Member’s.
A Staff Member must first manually set your Group Holds & give your Wagon Master the Group Code in order for the Group Code to become active. The Wagon Master is then responsible for further distributing the Group Code to all the Regular Group Members to use.
The 2 ‘Staff-Enabled’ Coupons/Discounts are:
-10%: Medium Group Discount (5-9 Sites in your Group Only)
-12%: Large Group Discount (10+ Sites in your Group Only)
Article V. Check-In/Check-Out Policy
Check-In time is at 3 PM.
But, Guests may arrive up to 1-Hour early (2 PM) without any additional fees, conflicts, or pre-approvals. However, arrivals before 2 PM need to be pre-approved & charged the Half-Day Rate beforehand. Once you are cleared for an official Early Arrival, you may arrive as soon as 8 AM that day.
Check-Out time is at 12 PM.
But, Guests may depart up to 1-Hour late (1 PM) without any additional fees, conflicts, or pre-approvals. However, departures after 1 PM need to be pre-approved & charged the Half-Day Rate beforehand. Once you are cleared for an official Late Departure, you may depart as late as 10 PM that day.
The Half-Day Rate for doing an Early Arrival and/or Late Departure is $20 ($40 for both).
Paying the Half-Day Rate for an Early Arrival or a Late Departure is non-refundable/permanent.
Late Arrivals between the hours of 10 PM to 8 AM (Quiet Hours) are forbidden!
If you, unfortunately, arrive at the Park between this time frame, DO NOT GO TO YOUR SITE & SETUP. Please instead, park your rig & vehicles just overnight in one of our P-Section sites by the Main Entrance. Choose any vacant site. Once it is morning at 8 AM, you may then proceed into the Park to access your regularly chosen site. Thank you for not disrupting our quiet & peaceful Campground.
Article W. Site Metered Electric Policy
Depending on if you are a DAILY & WEEKLY or a MONTHLY/SZNL Reservation, we may or may not charge you for your Site Metered Electric. Read more below for more information to find out if you will qualify to be charged for your Site Metered Electric.
For DAILY & WEEKLY Reservations, we will NOT charge you for Site Metered Electric.
For MONTHLY/SZNL Reservations, we WILL charge you for your Site Metered Electric.
MONTHLY/SZNL Reservations, you will receive a billed Site Metered Electric Charge to your Guest Portal payable by its Due Date. Typically it is around your Anniversary Date Of Arrival for every month that you are checked into the Park.
Your Anniversary Date Of Arrival is the specific day of the month (numerical) that you first had your Reservation arrive on. For example, a Reservation with an Arrival Date of May 15th, 2022, would have its Anniversary Date Of Arrival every month on the 15th. June 15th, July 15th, August 15th, etc… for an indefinite amount of time until their Reservation would depart.
The ‘cycles’ for billed Site Metered Electric are for the time-periods between each Anniversary Date Of Arrival that you are checked into the Park.
A final Site Metered Electric Charge is also issued on your Departure Date for whatever time-period surpassed from that Departure Date to your last Anniversary Date Of Arrival.
Late Payment Fees are charged to the Guest if Charges go Overdue for more than 2 days. Guests should update their On-File outdated or expired Credit Card information themselves by using the Online Guest Portal.
There is also the option to enroll in an Automatic Payment Processing Program For Site Metered Electric Charges. If you are interested in this, please notify a Staff Member to be to be setup.
With all of this said, you will need to manually submit your Payment for your Site Metered Electric Charge yourself every month if you are not enrolled in the Automatic Payment Processing Program For Site Metered Electric. Charge notifications are sent via email or SMS text messaging. Payments can be made using the Online Guest Portal, or inside the Camp Store during business hours.
The Rate for Site Metered Electric is $0.1169(11.69¢)/ per kilowatt hour. Not having been increased at all from our provider billing.
Reminder that Seasonal Reservations are classified a type of Monthly Reservation & as such, they are billed Site Metered Electric.
Article X. Winter Camping Policy
Guests are 100% responsible for purchasing & using their own Heated Drinking Water Hose from our Ground Crock to their RV’s connection port. On our website we have posted the recommended Heated drinking Water Hose to purchase.
It’s also the Guest’s responsibility to see that their Heated Drinking Water Hose continues to work all Winter long.
RV Skirting is highly recommended. White Oak is located on top of a small mountain, with sheer cold rolling windings in the Winter. Camping here in the Winter truly is life on Hard Mode, so come experienced, and come prepared. Do not come expecting white glove service. You will be on your own surviving. We will not be held responsible for your lack of expertise. We recommend first educating yourself by watching or reading numerous videos/articles on the internet on How To Winter RV Camp before attempting to do so.
RV Skirting around any RV must actually fit the RV.
Loose or sloppy RV Skirting will result in an eviction notice.
RV Skirting may not be foam board.
Foam boards, however, may be placed behind an approved RV Skirting.
The Guest accepts that maintenance only plows the fallen snow in & around the select campsites which are actually open during the Off-Season.
Driving or traversing in any manner to remote areas of the Park which are not plowed in the Winter due to being closed in the Off-Season is an assumed risk by the Guest, and, Park Management is not responsible for any injuries or liabilities in those areas which we do not plow because that part of the Park is closed in the Winter.
Article Y. Miscellaneous Guest Information Policy
For all Reservations, the person who is the primary occupant/inhabitor of the campsite itself must be the Guest who is registered on the campsite’s Reservation.
The paid ‘subletting’ of any of our campsites to persons other than that Guest & their other registered occupants/inhabitors on their Reservation, is strictly prohibited.
Alcohol is permitted at our Park under the following conditions:
The consumer must be of legal drinking age.
The consumer must remain at their own campsite.
The consumer cannot openly display the beverage.
The consumer cannot intoxicate themselves by excessively drinking.
Any rowdiness, loudness, vulgarity, or generally creating a disturbance will result in the consumer’s eviction from Campground without a refund.
This Campground requires both polite & civilized behavior from all its Guests, employees, & visitors.
Public defecation or urination is strictly prohibited on the Campground’s grounds.
Driving any vehicle at any speed above the posted speed limit for that street is strictly prohibited.
Guests shall not trash or leave any messes in our Campground buildings.
Please be aware that by entering our Campground, you consent to your voice, name, and/or likeness being used, without compensation, in photos, films, and tapes for exploitation in any and all media, whether now known or hereafter devised, forever and ever, & you release the Campground, its successors, assigns, and licensees from any liability whatsoever of any nature. Do not enter our Campground if you do not wish to be subject to this.
We reserve the right to evict anyone; without a Refund.
Article Z. Golf Carts Policy
Guests are permitted to bring their Golf Carts. Provided, they abide by the Terms and Conditions.
Guest-owned Golf Carts must be in good condition.
Guest must have proof of insurance to use their Golf Cart on the property.
Abide by our Golf Cart Rules as outlined:
Operators of the Golf Cart must be 18 years of age and possess a valid driver’s license.
Headlight usage is required for driving from 6 PM to 8 AM.
Golf Carts must be operated properly. Horseplay, racing, or other misuses of the Golf Cart will not be tolerated.
Golf Carts cannot leave the premises of the Campground.
Golf Carts cannot be driven off the roads.
The maximum allowable speed is 5 MPH.
Maximum of 6 people per Golf Cart & all passengers must be seated while the Golf Cart is in motion.
Alcohol is not permitted on the Golf Cart, and it is against the law to drink & drive.
Article AA. Bikes Policy
Guests are permitted to bring their Bikes to the Campground to prove they abide by the Terms and Conditions.
Assumption of Risk:
Guests at this moment declare that they understand and accept the risk that renting a bicycle or riding a bike has a high risk of exposure to many hazards and accidents which may lead to damage to property, physical injury, or death. Guests further declare that they are in good physical health and capable of participating in the biological activity of riding a bicycle.
Guests, at this moment, assume all risk of physical injury or loss of life that may cause them or loss or physical damage to the properties that may be involved arising from an accident out of the bicycle they use.
Guests fully understand the inherent risk involved, and they accept full responsibility for all damage or injury from which it may result.
Liability Release:
Guests at this moment release, quitclaim, and forever discharge the Campground, its agents, officers, representatives, and employees from all liability or claims of illness, injury, loss or damage to property, or death resulting from their activity in riding a bicycle.
Guests execute this agreement freely and voluntarily with complete knowledge and understanding of the consequences this may incur.
Guests agree to abide by the Bike Rules.
Bike Rules:
Guests must wear helmets at all times.
No horseplay may be committed while in the operation of a bicycle.
Article AB. Group Reservations Policy
We love & welcome Groups of any size at White Oak! Meaning as small as 2 sites, or as large as 50 sites, we’re excited to welcome you, your friends, & your family to our campground.
We offer Group Discounts to all Reservations apart of a Group Reservation! The size of this Discount depends on the size of your Group. More information about our Group Discounts can be read in our Discounting Article.
How do I book my Group Reservations at White Oak?
Depending on the size of your Group Reservation, your recommended booking path is different. We recognize 3 different sizes in Groups at White Oak:
#1: Small Groups (2-4 Sites)
#2: Medium Groups (5-9 Sites)
#3: Large Groups (10+ Sites)
For Small Groups:
The Staff Member setting of Group Holds for Small Groups is oftentimes trivial. We find that many small groups of friends & family members have high-levels of communication & don’t need our additional help. It’s typically just easiest to have everyone go online & book themselves individually using our Online Reservation Portal. The Small Group Discount of -8% is classified as a ‘self-redeemable’ Discount, so there’s no need for a Staff Member to set anything up. Each Group Member will be able to select the ‘Small Group Discount’ on their own Reservation manually via the selectable drop-down ‘Discounts’ menu on the Online Reservation Portal checkout screen.
For Medium & Large Groups:
Because these Reservations tend to have more moving parts & need additional assistance, we like to have one of our Staff Members manually place ‘Group Holds’ for these Reservations. Then, individual Group Members will go in & claim+pay for their own sites either Online or Over-The-Phone.
To start, we ask that you please select 1 person from inside your Group who is an attending camper themselves to become what we call the Group’s ‘Wagon Master’.
Have your Group’s Wagon Master fill-out & submit on behalf of your entire Group our Wagon Master Group Holds Creation Form on our website at www.whiteoakcampground.com/groups. They’ll be asked to give various pieces of information regarding the Group’s stay. A Staff Member will then process the form & place Group Holds for your Group Members to claim+pay.
Once we have your Group Holds in place, we will give the Group Code to the Wagon Master, who will then be responsible for distributing the Group Code amongst all the other Group Members.
What’s a Group Code?:
The Group Code is very important because it acts like a ‘password’; protecting the all held sites from getting book by other non-Group Members. Only people who know the Group Code can access the sites being held by the Group Hold.
Enter your distributed Group Code into the ‘Group Code’ box on the Online Reservation Portal when you’re making your initial search for availability.
Important Note: Group Holds are placed for what we call ‘the largest swath’ of dates your Group could potentially be coming in on. So, YOU must give your own personal Reservation’s expected Arrival & Departure Dates when booking your Group Reservation via the Online Reservation Portal. Your own personal Arrival & Departure Dates could differ from another Group Member’s.
A Staff Member must first manually set your Group Holds & give your Wagon Master the Group Code in order for the Group Code to become active. The Wagon Master is then responsible for further distributing the Group Code to all the Regular Group Members to use.
The Wagon Master should instruct all Group Members to go Online or call in Over-The-Phone to book their held campsites.
Article AC. Extended Stay Cusp Scenario
Suppose you want to book a Reservation for 29-Nights in a Month which has 31 Days in it, this situation is called an Extended Stay Cusp Scenario(or the ESCS for short).
You need to book 2 separate Reservations in this scenario.
You'll need to make your first Reservation for the DAILY & WEEKLY maximum of 27-Nights; then go ahead & make your second Reservation as another DAILY & WEEKLY Reservation for your final 2-Nights on that same Site Number, making sure to connect the two Reservations together by Date Range.
This is all in your hands to do when booking online.
Two Important Notes On The ESCS:
#1: The Firefly Booking Fee for your second Reservation is NOT waived, you will need to pay BOTH booking fees when doing an ESCS.
#2: The second Reservation's Rate will NOT be adjusted/prorated to the Tri-Weekly Rate. It will REMAIN at the Daily Rate.
This scenario(and other similar scenarios) would also be required for anyone seeking to make a Reservation for 28, 29, or 30 Nights in a Month which is not long enough to be classified as MONTHLY/SZNL.
If you book as a MONTHLY/SZNL & you depart before your 1-Month threshold when you should have been booking using DAILY & WEEKLY as an ESCS: WE WILL NOT REFUND YOU YOUR ESCS EARLY DEPARTURE/FULL FINAL MONTH SAFEGUARD SECURITY DEPOSIT(MANDATORY) NO MATTER HOW CLOSE YOU WERE TO THE 1-MONTH & WE WILL STILL CHARGE YOU FOR YOUR SITE METERED ELECTRIC.
Rules are rules, and this is entirely to prevent people from 'gaming the system'!
Article AD. Extended Stay Pre-Screening Steps
We Pre-Screen all new Extended Stay Guests via a 4-step digital picture uploading protocol. This is done before they Arrive at our Park to Check-In.
The goal of our Pre-Screening is to preserve, protect, & esteem the Campground’s Staff, patrons, equipment, & infrastructure from potentially harmful people.
Immediately upon Arrival for Check-In, a New Extended Stay Reservation will be asked by our Front Desk Staff:
“Did you complete your Pre-Screening?”
What is the Pre-Screening?
The Pre-Screening is a series of steps a new Extened Stay guest must undertake after booking their new Extended Stay Reservation with us. The Pre-Screening is the exact same Steps for everyone regardless if the Reservation was booked Online or Over-The-Phone.
What do I need to do to complete my Pre-Screening?
Here are the exact Steps you are to follow:
Step 1: Access your newly created Guest Account for yourself in our Online Guest Portal using your Reservation’s Lookup Code that was sent to you via your email address after you successfully booked your Reservation. You’ll also need to provide your Last Name in order to log into your Guest Account.
Step 2: In the Navigation Menu on the left-side, click the second option from the bottom called: “Attachments”.
Step 3: Using your same electronic device that you’ve used to log into our Online Guest Portal from(either your Smartphone, Laptop, Desktop computer, etc…), upload into this Attachments Box the following 6 Pictures for us to review in the accepted formats of either PNG, JPEG, or PDF:
#1: A front-facing Picture of your RV
#2: A side-view Picture of your RV
#3: A rear-view Picture of your RV
#4: A front-facing Picture of your 100% personally owned-and-operated Tow Vehicle (Motorhomes can skip this & only upload the first 3 Picures)
#5: A side-view Picture of your 100% personally owned-and-operated Tow Vehicle (Motorhomes can skip this & only upload the first 3 Pictures)
#6: A rear-view Picture of your 100% personally owned-and-operated Tow Vehicle (Motorhomes can skip this & only upload the first 3 Pictures)
Step 4: Wait to receive Pre-Screening approval by us before you arrive to Check-In at the Park. If we do not approve you, will Refund you all your Payments back barring any non-refundable processing & booking fees. If you arrive at our Park without Pre-Screening approval, will be forced to turn you away & prevent you from entering our Park!
How do I know if I’ve been approved or denied?
We will notify you with an Email and/or a Text Message(if you opted into it) after we’ve processed your Pre-Screening material. It will say if you’ve been approved or denied.
Article AE. Monthly RV Site Reservations
As a reminder per our RV & Vehicle Policy:
All RVs which are not Motorhomes staying at our property MUST be towed in by the registered overnight Guest (whose Reservation is in their name); Meaning, in regards to both cases, the Guest MUST:
#1: Own their own Tow Vehicle (if they have a non-Motorhome RV), AND
#2: Know how to operate the said Tow Vehicle.
In other words: All RVs which are not Motorhomes staying at our property may NOT, under any circumstance; be towed in via a ‘commercialized’ third-party towing service. AND ipso facto, all RVs which are not Motorhomes MAY ONLY be Towed-In by a Tow Vehicle that is 100%(without any exceptions) owned-and-operated by the overnight Guest.
Monthly Reservations are capable of being Booked Online or Over-The-Phone.
After being booked, all New MONTHLY/SZNL Reservations MUST complete their Pre-Screening via our Online Guest Portal from their own electronic device BEFORE trying to Check-In on their Arrival Date. For more information about our Pre-Screening, read our Pre-Screening Article.
Monthly Reservations may occupy their site 12-Months out of the year, given they are on a site which has Winter Water.
Monthlys on a Site Number that does not offer Winter Water may request to move to a Site Number that does offer Winter Water in order to stay through the Winter.
Additionally, a Monthly is the same thing as an ‘Annual’ or ‘Permanent’. Monthly may stay as long as they’re permitted on their campsite, & that they’re paying by the Month.
Monthly Reservations who are certain of their Departure Date should notify Park Management as soon as possible after booking, or when they know, so we can update that information into our System. It is also acceptable to depart when you wish if you are unsure of your exact Departure Date.
ESCS Early Departure/Full Final Month Safeguard Security Deposit(Mandatory)
We take an additional Security Deposit with all new Monthly Reservations.
The ESCS Early Departure/Full Final Month Safeguard Security Deposit(Mandatory) is the amount of the Monthly Rate for your campsite.
The ESCS Early Departure/Full Final Month Safeguard Security Deposit(Mandatory) may be used in two different scenarios:
Scenario #1: It will be used against the Guest if they opt to leave before a 1 full Month threshold. So say that you book as a Monthly checking in May 15th, but you leave before June 15th, then your Reservation will be re-classified from a MONTHLY/SZNL to a DAILY & WEEKLY. Meaning your Reservation will be adjusted & you will lose the Monthly Rate, in this scenario, the ESCS Early Departure/Full Final Month Safeguard Security Deposit(Mandatory) will be used to cover up-charges incurred by the Guest upon Reservation re-classification for not originally booking as a DAILY & WEEKLY.
Scenario #2: It will be used to cover for the Guest when they depart during their final Month. We find that on the last Month of a Guest’s stay, they will not pay the full Month charged to their account preemptively, anticipating that they’re not going to be staying the full Month. By taking the ESCS Early Departure/Full Final Month Safeguard Security Deposit(Mandatory), we are able to avoid scenarios where we need to track down a Guest for departing without paying their last Month’s Charge. This helps us avoid the necessity to level any of Theft Of Service lawsuits against a Guest while they’re driving 3 States away from Pennsylvania. Yes, we will track you, and we will find you. But this should avoid that.
Final Site Metered Electric Charge Security Deposit(Mandatory)
We take an additional Security Depsoit with all new Monthly Reservations.
Final Site Metered Electric Charge Security Deposit(Mandatory) is set by an Administrator inspired by an industry-standard typical high-end safe estimate of an average but totally-typical Monthly Site Metered Electric Charge.
The Final Site Metered Electric Charge Security Deposit(Mandatory) may be fully, partially, or not-at-all Refunded back to the Guest after their Reservation Departure, minus any potential unpaid Site Metered Electric Charges left on their Reservation.
Site Deck Removal Security Deposit(Mandatory w/ All Site Decks Only)
We may take an additional Security Deposit if you want a Permanent Foundation Deck on your Monthly site.
The Site Deck Removal Security Deposit(Mandatory w/ All Site Decks Only) is set by an Administrator and is inspired by local labor pricing.
If you initially book as a DAILY & WEEKLY & want to extend your Reservation into a Monthly, we will collect a ESCS Early Departure/Full Final Month Safeguard Security Deposit(Mandatory) & Final Site Metered Electric Charge Security Deposit(Mandatory) at that time. Also a Site Deck Removal Security Deposit(Mandatory w/ All Site Decks Only) if you want a Permanent Foundation Deck on your campsite.
We will also collect an Electric Meter Reading at that time, & begin from that point onwards, charging you for electric usage.
Monthly Pricing Breakdown:
#1: Monthly Rate for each Month (Can be found on the Rates Page of our Website)
#2: ESCS Early Departure/Full Final Month Safeguard Security Deposit(Mandatory)
#3: Final Site Metered Electric Charge Security Deposit(Mandatory)
#4: Site Deck Removal Security Deposit(Mandatory w/ All Site Decks Only)
#3: Site Metered Electric Charges every Month
How Are Monthly Reservations Paid?
There is only 1 option to choose from when paying for your Monthly Reservation. Our Campground requires the enrollment into a ‘month-to-month’ payment plan.
Our ‘month-to-month’ payment plans are designed specifically for Reservations that are Monthly. Due to the inherently large upfront totals on these long Reservations, our ‘month-to-month’ payment plans are an excellent form of ‘financing’ for your Reservation Rate over the course of your stay. It also ensures that you are only paying for exactly what you end up staying for.
Ongoing Monthly Charges Payment Plan (A.K.A. the OMCPP for short):
Pay for your site’s Rate month-by-month while you're staying with us. We’ll charge you the Monthly Rate before each full month you stay with us on your ‘Anniversary of Arrival Date’ (the same day on each Month you first Checked-In on). Once you decide to leave, & depending on when you decide to leave, we will give you a Prorated Refund of your final Month’s Rate that you paid for if you did not end up staying for the full Month.
The Monthly Rate you received when you were first onboarded, is not the Monthly Rate you relieve indefinitely month-to-month while you’re in the Park. Each Month’s Monthly Rate is based off the Park’s set Monthly Rate at the time the Charge is posted; which is always 3 days before the Charge’s due date.
Guests are not permitted to attend local area brick & mortar schools (K-12).
However, homeschooling, cyber schooling, or online college classes are permitted.
Guests are not permitted to have their mail forwarded to our PO Box or business address.
Occasional package deliveries are permitted.
The maximum capacity of propane tanks permitted to bring on the property is 100 lbs.
Article AF. Seasonal RV Site Reservations
As a reminder per our RV & Vehicle Policy:
All RVs which are not Motorhomes staying at our property MUST be towed in by the registered overnight Guest (whose Reservation is in their name); Meaning, in regards to both cases, the Guest MUST:
#1: Own their own Tow Vehicle (if they have a non-Motorhome RV), AND
#2: Know how to operate the said Tow Vehicle.
In other words: All RVs which are not Motorhomes staying at our property may NOT, under any circumstance; be towed in via a ‘commercialized’ third-party towing service. AND ipso facto, all RVs which are not Motorhomes MAY ONLY be Towed-In by a Tow Vehicle that is 100%(without any exceptions) owned-and-operated by the overnight Guest.
To become a Seasonal at our Campground you need to have been Checked-In as a Monthly for at least 3-Months time.
Then we will consider transforming you into a Seasonal upon your request to do so in our Camp Store. Not every Monthly would want to transform into a Seasonal if they are planning to stay with us during the Off-Season dates. In that situation, you would not want to transform into a Seasonal & instead remain as a Monthly.
Because of this, Seasonal Reservations are NOT capable of being Booked Online or Over-The-Phone. They are strictly Monthy Reservations which have been 'grandfathered-in' through a manual process. If you want to be a Seasonal, you need to begin the journey to become one by first booking a Monthly Reservation Online or Over-The-Phone.
After being Booked, all New MONTHLY/SZNL Reservations MUST complete their Pre-Screening via our Online Guest Portal from their own electronic device BEFORE trying to Check-In on their Arrival Date. For more information about the Pre-Screening process, read our Pre-Screening Article.
What's the difference between a Seasonal & a Monthly?
What came first the chicken or the egg? This question is quite similar. But, to provide an answer:
Seasonal Reservations at our campground classify as a TYPE of Monthly Reservation(within the same ‘umbrella’ term) with, extra benefits.
But, these ‘extra benefits’ cut both ways like a double-edged sword. Because of that, a Seasonal is NOT an upgraded version of a Monthly, NOR is a Monthly a ‘downgraded’ version of a Seasonal.
They are just two different but pretty much semi-similar things. Meaning, there’s really not a ‘cheaper’ option between the two. Both are clearly situational based to a Guest’s needs.
A Seasonal is considered a type of Monthly.
What are the situational benefits/restrictions of Seasonal?
Well, our Seasonal Rate is just the Monthly Rate multiplied by 6, and the billing cycle goes for 12-Months at a time. So, for what’s really your other ‘6-Months’ out of the year(that is not your In-Season Months), we let you keep your RV on your campsite for ‘free’ for storage purposes. Those other ‘6-Months’ are considered the Off-Season where your campsite will not have Water anyways (and you’re forbidden from occupying your site during this time), so it’s purely a ‘free’ RV storage solution. This is because the ‘value’ of the Seasonal Rate in terms of its 12-Month billing cycle, is considered 100% in the Months of May through October, and 0% value considered in the Months of November through April.
Interestingly however, we do let Seasonals start occupying their RVs in April most of the time, so actually, you get about 1-Month to Half-A-Month of occupation for free each year(depending on the springtime weather cooperation!).
Just to make this note: a Monthly on the other hand, is not restricted by any ‘time periods’ when occupying their RV.
A Monthly may occupy their RV 12-Months out of the year, or really anytime they want.
After a Monthly wishes to transform into Seasonal after having been staying for at least 3-Months time, their Monthly Reservation will be TRANSFORMED into a Seasonal Reservation.
Depending on availability, they may be able to stay on the Site Number they're currently on, OR Management MAY give them a new Site Number. Guests can also choose their own specific Site Numbers free of charge, provided Management approves of it.
All Payments made by a Guest towards their ‘original’ Monthly Reservation will be TRANSFERRED over to their new Seasonal Reservation, with their new Anniversary Date being set using their ‘original’ Monthly Reservation’s Arrival Date.
The only exception to this rule is if the Monthly had occupied during designated Off-Season Dates, then, the Off-Season Dates would be billed separately, and all other In-Season Dates would be carried over into the new Seasonal Rate. In this scenario, the set Anniversary Date used would not be the original Monthly Reservation’s Arrival Date, but instead the first date where In-season billing could have taken place.
Another scenario where Monthly Payments would not transfer over is if the Monthly surpassed 1 year since the original Monthly Reservation Arrival Date. Payments are only taken with the current 12-Month billing cycle the Monthly would find itself in.
Because we TRANSFER all Payments over from a Monthly to Seasonal, you do not need to worry about ‘wasting your money’ staying as a Monthly for 3-Months when you know you want to just be Seasonal ASAP.
If a Guest has any future Reservations booked with us, all Payments on those may also be TRANSFERRED over to their new Seasonal Rate.
ESCS Early Departure/Full Final Month Safeguard Security Deposit(Mandatory) from a Monthly conversion may be applied to the Guest’s new Seasonal Rate. Or also just Refunded back to the Guest.
Can you provide me any more of an explanation on the Monthly to Seasonal TRANSFORMATION process? I am still confused!
Yes, in the simplest terms for you to know, any Payments you make on your Reservation while in as a Monthly will go TOWARDS your Seasonal Rate once you innate the TRANSFORMATION into a Seasonal. It’s basically as if you always had been Checked-In as a Seasonal FROM THE VERY BEGINNING OF WHEN YOU FIRST GOT HERE AS A Monthly.
UNLESS HOWEVER, you’re transforming a Reservation that had been Checked-In during any Off-Season dates, or had been staying over 12-Months in length, then these Payments would NOT be included in your TRANSFORMATION because Seasonals are PROHIBITED to inhabit their Site during Off-Season dates. These dates would be billed SEPARATELY from your newly issued Seasonal Rate covering 1-Year from your Anniversary Date. Your Anniversary Date will be your very original Monthly Check-In date, except if you are TRANSFORMING a Monthly that had been here during the Off-Season, then your Anniversary Date would be the first In-Season date we could use.
A special note on what classifies as ‘In-Season’ & what classifies as ‘Off-Season’ for Seasonal Reservations:
In-Season = May 1st through October 31st.
Off-Season = November 1st through April 30th.
A Final Site Metered Electric Charge Security Deposit(Mandatory) is collected with every New Seasonal, typically it’s carried over from Monthly conversion.
Seasonal Reservation billing cycles go for 1-Year at a time; where the Anniversary Date is the renewal Date every year where the next billing cycle will take place.
Anniversary Date = The date your Seasonal Reservation began. It's also the date where you’ll begin your next billing cycle.
Seasonals may leave their RVs on their campsite full-time (12-Months out of the year) however; they may only occupy/inhabit them 6-Months out of the year. Monthlys may occupy their RV 12-Months out of the year.
Seasonals may not under any circumstance occupy their RVs during the Off-Season.
The reason for this is: that although there will be active electricity & sewer on your site, the water will be fully switched off for all Seasonal sites in the Winter, making inhabitation nearly impossible.
If you were to empty your black water tank while the water was switched off in the Winter, the solid waste remnants could not fully be washed down our sewer pipes due to the lack of flowing water, potentially causing severe pipe clogging in underground pipes.
Seasonals may only use & occupy their RVs during our In-Season (hence the term 'Seasonal').
Seasonal Pricing Breakdown:
#1: Seasonal Rate by either PIF or FMFLFP (Can be found on the Rates Page of our Website)
#2: Final Site Metered Electric Charge Security Deposit(Mandatory)
#3: Site Deck Removal Security Deposit(Mandatory w/ All Site Decks Only)
#4: Site Metered Electric Charges every Month
How Are Seasonal Reservations Paid?
There are two options to choose from when paying your Seasonal Rate.
#1: Seasonals can elect to pay their Reservation Rate in full upfront (Pay-In-Full A.K.A. PIF for short).
#2: Four Month Front-Loaded Financing Plan (A.K.A. the FMFLFP for short):
Exclusively offer just to Seasonal Reservations, pay for your Seasonal Rate over the time-span of your Reservation’s first Four Months. All Seasonal Reservations have a 1-Year billing cycle. Your Anniversary Date Of Arrival will mark the starting point each year from where your First Four Months of your Reservation will be decided.
For example, if your Anniversary Date is July 1st, & your Seasonal Rate is $4,000, we will charge you $1,000 on July 1st, August 1st, September 1st, & finally October 1st. Then, you’ll be all set for the remainder of your 1-Year. The next year, your FMFLFP will restart back up for the next first Four Months of your new renewal.
Unpaid installments for those enrolled in the FMFLFP are subject to up-or-down rate changes. Comparatively, those who opt-in to PIF receive no back-rating; hence they have locked in their rate via full payment. Additionally, any already paid past-installments in a FMFLFP are not back-rated; hence they have already been paid in full. FMFLFP Installment Charges are only posted 2 weeks before the Charge’s due date.
How Are Seasonal Reservations Renewed?
Seasonal Reservations are setup to be ‘ongoing’ indefinitely. What this means is, there is no action required by you (other than submitting your Payment for your campsite) to renew your Seasonal Reservation.
Depending on which payment option you chose back when you came on as a New Seasonal, you are in our system indefinitely on your site & we will bill you automatically for your Seasonal Rate each year.
The renewal charges for your Seasonal Rate are billed to you every 2 weeks before your Anniversary Date each year. It is at this point where you can see if your Seasonal Rate had changed (other than checking yourself on our website daily)
The Due Date for your renewal charges(s) is your Anniversary Date for PIF or your Anniversary Date of Arrival each Month for the FMFLFP.
Late Payment Fees will apply to Payments not made in time.
There is also the option to enroll in an Automatic Payment Processing Program For Seasonal Rates. If you are interested in this, please notify a Staff Member to be to be setup.
With all of this said, you will need to manually submit your Payment for your Seasonal Rate yourself every year if you are not enrolled in the Automatic Payment Processing Program For Seasonal Rates. Charge notifications are sent via email or SMS text messaging. Payments can be made using the Online Guest Portal, or inside the Camp Store during business hours.
We reserve the right to evict anyone; without a Refund.
These Reservations are NOT intended for permanent living. water will be turned off during the Winter. You should stay as a Monthly if you want to be doing Winter Camping.
It is the responsibility of the Guest to keep their site(s) neat, clean, & free of debris.
Outdoor mats, carpets, chairs, bicycles, and other items must be removed and stored out of the way to make way for mowing and weeding. Items stored under the units must be placed far enough not to impede mowing or weeding at the unit’s perimeter.
Spring clean-up is expected to be completed annually by Easter. Areas around the bases of trees must be free of sod, mulch, leaves & stones to ensure the health of the trees.
Guests must keep all firewood hidden from view with no more than ¼ cords per site.
Privacy areas between sites must be kept in a natural state with absolutely no storage space used there of any kind.
A maximum number of 6 lawn ornaments are permitted.
One storage unit is permitted per site.
This storage unit may not exceed the measurements of: 80 inches length, 50 inches width, & 52 inches height.
Guests must notify Management & get approval before building or erecting anything on their site.
Article AG. Extended Stay Off-Boarding Protocol
To properly fulfill your MONTHLY/SZNL Off-Boarding from our Park, we ask that you please read the following 3 pieces of information below:
#1A: If you are leaving in the middle of an already pre-paid billing cycle, (I.E. you already made your Monthly Payment & now are leaving ~13 days into that Month for which you already paid) we will Refund you back a Prorated discount based off how long you actually stayed for. In this scenario, you may just leave when you choose to & we will do the rest of your Off-Boarding processing on our side once we've seen you're gone. Ideally though, please just let us know an exact Departure Date ASAP!
#1B: If you are leaving in the time period between the end of an already pre-issued Monthly Charge, which is due after 1 week it's been issued, but you know you're not staying for that full Month & thus don't need to make the whole payment, please notify us of an exact departure Date ASAP so that we can properly calculate your correct Prorated Monthly Charge for the time you will be staying for. In this scenario, please be more in communication with us for the time you're staying, as it's more likely in this scenario that billing errors arise in terms of Metered Electric Readings & Prorating discounts if not properly communicated.
In general, for both situations #1A & #1B, we prefer to know your exact Departure Date, ASAP, as it's just easiest for us to handle your Off-Boarding correctly!
As mentioned, giving us estimates does open you up to more potential billing errors in terms of Metered Electric Readings & Prorating discounts.
We always want to provide you with the lowest possible nightly billing for the time you stayed with us, using Prorating protocols. As well as, properly charging you the Site Metered Electric you used while you occupied the campsite, in case of someone checks in on your campsite the exact day you depart from it, we can make notes to know to read your meter that day so their Electric usage is not mistakingly billed to you!
#2: We will read your Electric Meter & bill you for your Site Metered Electric usage. However, to insure the best accuracy, we optionally ask you to upload a picture(if you can) of your Site's Electric Meter using our Online Guest Portal. A Step-By-Step Guide can be followed on how to do this by visiting our website. This is best done using a mobile device like a smartphone or tablet. If you do not have access to either of those, it's probably too much work for you to do, so you can skip this if you choose. Like we said; we will be reading your Electric Meter regardless. This optional picture-uploading step is a nice piece of insurance for you.
#3: Fully Off-Boarding takes about ~2 business days to process for Park Administration, as Front Desk Staff is not trained on how to do the math+Electric Meter Reading inputs. Due to this, please give ample notification of your exact Departure Date! Otherwise, showing up in the Camp Store on the exact day of your departure & you are in scenario #1B as mentioned above, your Off-Boarding will get messy/be exposed to potential errors in Metered Electric Readings or Prorating discounts!
Thank you for reading, and please know we are available 24/7 for contact via Over-The-Phone(voicemail), Text Messaging, & Email.
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If You are a copyright owner or authorized on behalf of one, and You believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, You must submit Your notice in writing to the attention of our copyright agent via email at legal@whiteoakcampground.com and include in Your notice a detailed description of the alleged infringement.
You may be held accountable for damages (including costs and attorneys' fees) for misrepresenting that any Content is infringing Your copyright.
DMCA Notice and DMCA Procedure for Copyright Infringement Claims
You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):
An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright's interest.
A description of the copyrighted work that You claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work.
Identification of the URL or other specific location on the Service where the material that You claim is infringing is located.
Your address, telephone number, and email address.
A statement by You that You have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
A statement by You, made under penalty of perjury, that the above information in Your notice is accurate and that You are the copyright owner or authorized to act on the copyright owner's behalf.
You can contact our copyright agent via email at legal@whiteoakcampground.com. Upon receipt of a notification, the Company will take whatever action, in its sole discretion, it deems appropriate, including removal of the challenged content from the Service.
Intellectual Property
The Service and its original content (excluding Content provided by You or other users), features, and functionality are and will remain the exclusive property of the Company and its licensors.
The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.
Your Feedback to Us
You assign all rights, title, and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.
Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.
The Company has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.
Termination
We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately.
Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.
"AS IS" and "AS AVAILABLE" Disclaimer
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of a course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems, or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company's providers makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
Governing Law
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
Disputes Resolution
If You have any concerns or disputes about the Service, You agree first to try to resolve the dispute informally by contacting the Company.
The United States Legal Compliance
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
Severability and Waiver
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
Translation Interpretation
These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.
Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
Contact Us
If you have any questions about these Terms and Conditions, You can contact us:
By email: legal@whiteoakcampground.com
© White Oak Campground Management LLC, a Pennsylvania Limited Liability Company d/b/a White Oak Campground. All rights reserved.
Sworn Legal Affidavit: I have read and agree to comply with this Terms of Service.